Customer Service Sales Representative

Summary

I speak English and French fluently, which helps me to communicate well with a wide range of people. I am a very organized, and ambitious person with strong interpersonal, and problem solving skills that I acquired through years of being involved in student led initiatives and sports teams. I am responsible and pay close attention to detail. I also have experience in team leadership, events planning and coordination, teaching and educational program development, Microsoft Office (Word, Excel, PowerPoint), customer service and retail. Thank you for considering me for your organization.

Experience

2017 - Sales Representative, The Rock Golf Club, Minett, Ontario

Responsibilities: Greeting clients, arranging Tee times, providing information to clients about the golf course, explaining products, working cash register, store opening and closing.

Supervisor: Kyle Tangredi – email: *********@***********.***

2016 - Receptionist, Tamarack Homes Design Centre, Ottawa, Ontario

Responsibilities: Greeting clients, giving tours of the design center, explaining products and price levels, photocopying, printing catalogues, giving introductory meetings with clients to the design center and the design center process.

Supervisor: Kim Knuth – email: ******@*************.**

2015 - Ottawa Hospital Patient Care Data Filer, Ottawa, Ontario

Responsibilities: Recording confidential patient data including operation dates, check up times and biometric data such as aortic valve measurements.

Supervisor: Dr. Andrew Hill – email: ahill @toh.ca

2013, 2014 - Level 1 Ski Instructor, Camp Fortune, Chelsea, Quebec

Responsibilities: Planning and teaching ski lessons, evaluation of student skills and taking care of large classes of young children.

Supervisor: Francois Bernier 819-***-****

2012, 2013 - Volunteer Camp Counselor, Rockcliffe Park Community Centre, Ottawa, Ontario

Responsibilities: Planning and coordinating activities while taking care of young children

Supervisor: Candice Donovan – email: *******.*******@******.**

Education

Dalhousie University (3rd Year, Full-time Studies)

Bachelor of Arts, Major Sociology, Minor Commerce

Dean’s List, 3.9 GPA

Awarded an In-Course Scholarship for $750 for the 2017-2018 Academic Year

A part of Enactus Student Volunteers

oWinter 2017: I created, planned and ran my own Computer Literacy Program for the elderly

oFall 2017: I am the logistics coordinator for our Female Refugee Entrepreneurial Program

oReference: Jessica Dalrymple (Enactus President at Dalhousie) – email: *******.*********@***.**

Granted entry into the Golden Key Society of Dalhousie University: Golden Key is the world’s largest collegiate honor society for students in the top 15% of their class – Reference: Grayson Gould – email: *********@***.**

Ashbury College High School (Graduated 2015)

Scholar Roll, 4.0 GPA

Bilingual Diploma, 2015 Grade 12 French Award

Second Highest Standing, 2015 Grade 12 Economics & Business Management

Tutor, 2014-2015 Ashbury Students Teaching Students Service

Delegate, 2013 Round Square Waves of Change International Conference, Boca Raton, Florida

Captain, Ashbury Varsity Girls Rugby Team, 2015 CAIS Silver Medalists, Ottawa City Wide Champions

Member, Ashbury Varsity Field Hockey Team, 2015

Group Leader, 2015 Ashbury Day – a day where groups from our Organizational Behaviour course ran activities to show prospective students and their families around the school

Food and Decorations Committee Member, Ashbury College 2011-2012 Student Led Monte Carlo Casino Night

Reference: Mrs. Geri-Lee Godkin (Teacher, Economics & Business Management) – email:

****-***.******@*******.**

Certifications

2012 - Bronze Medallion & Emergency First Aid and CPR “B”

2009 - Red Cross Babysitter’s Certificate

G2 Drivers License

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