Mail Service Supervisor

Lerence A. Melton, Jr.

*** **** **** ***, *********, PA

(C) 267-***-**** (H) 215-***-****

EDUCATION

Delaware County Community College Media, PA

Degree: Associate Degree

Concentration: Communications

Anticipated Graduation Date: May 2018

Pennsylvania State University (Brandywine Campus) Media, PA

Degree: Bachelor Degree

Concentration: Communications

Attended: August 2014-May 2016

Boys Latin of Philadelphia Philadelphia, PA

Degree: High School Diploma

Graduation Date: June 2014

WORK EXPERIENCE

Datrose at University of Pennsylvania Philadelphia, PA

Mail Service clerk

02/2016-06/2017

●Inbounding and out bounding packages for the students

●Inventory

●Database entry

●Makes sure that every student successfully receives their package on time

●Stocking of packages in a neat and orderly

●Customer service

●Sorting of mail

●Transporting of mail to different locations

Supervisor

06/2017 to present

Coordinated schedules for staff members

Handles student grievances directly

Oversees parcel counts for numerous carriers each day

Assign task to staff members

Assist staff members with task

Manages training assignments for staff members

Manages transportation assignments for mail

Verify that every staff member is providing great customer service

Panera Bread

12/2015 to 08/2016

Associate Wynnewood, PA

●Greet customers

●Keeping dining area clean and orderly

●Assist team members with tasks

●Making sure every customer is satisfied with their meal and eating experience

●Handling of beverages (Coffees, fountain sodas, and Tea’s)

●Stock

Kohls Department Store Media, PA

06/2015-02/2016

POS Associate

●Greet customers entering the establishment

●Make sure every customer is pleased with their shopping experience

●Responsible for taking money in form of cash, credit, and check from customers in exchange for purchases

●Makes sure merchandise is neat and orderly

Rite Aid Corporation Philadelphia, PA

04/2014-05/2015

Retail Clerk

●Assisted with stocking shelves on a weekly basis

●Responsible for taking money in form of cash, credit, and check from customers in exchange for purchases

●Greeted customers entering the establishment

●Resolved customer’s issues

●Maintained clean and orderly checkout area

●Inventory

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