Human Resources Management
Resume:
Summary
HR Executive with proven ability to successfully manage the Human Resources function. Respected and trusted adviser with sound judgment experienced in diverse environments with the ability to create, maintain, and leverage working relationships with employees, vendors, and executive management.
Succession Planning
High Performance Management
Employee Engagement Expert
Talent Management
Performance Management
Labor Negotiations / Avoidance
Training and Development
Competency Modeling
Transformation Leadership
Organization Development / Effectiveness
Employee Retention Management
Talent Acquisition / Recruiting
Human Resources Metrics
Change Management
Regulatory Compliance
Leave of Absence Administration
Occupational Safety & Health Administration( OSHA)
Equal Employment Opportunity Commission(EEOC)
Project Management
Immigration Employment
Vendor Management
Experience
Globe Life And Accident Insurance Company 2005 - Present
Senior Director, Talent Management
Reporting to the CHRO, Human Resources Business Partner to Senior Executive Management leading the overall strategy, leadership, design, implementation, communication, and coordination of multiple facets of the Human Resource business unit.
Key member of the HR Leadership team serving as an advisor, key facilitator, and architect for the strategy and direction for the organization.
Design/develop/deliver training associated with new programs and processes related to Executive Management & high potential team members development.
Led the implementation of the company’s first cloud based Talent Management System resulting in migration of 3500 employees to formal PM platform to align a pay for performance strategy. Moved the organization from 50% to 90% compliance with Performance Appraisals.
Established a web based Applicant Tracking System. Moving the organization from a manual applicant and requisition tracking process to automated process.
Lead the Talent Management organization, as well as advise on talent decisions (e.g. promotion, employee relations, performance management, development, and termination) within the organization.
Responsible for the strategy and design of employee engagement programs that enables the retention of the best talent in the organization.
Oversee Human Resources operations for the Oklahoma City field office and manufacturing facility.
Progression Track: Employment Specialist, HR Manager, Director, Sr. Director
Radio Shack 2004 - 2005
Human Resources / People Development Manager
Forecasted talent planning and recruitment needs based on workforce trends and strategic direction.
Implemented innovative recruitment strategies linked with the business needs.
Recruited, interviewed, hired, and trained store managers and sales associates for 46 area stores.
Certified by Development Dimensions International to train on “The Best Hiring Process”.
Responsible for the full hiring process including advertising, interviewing, hiring, background investigations, etc.
Provided direction on the talent sourcing and talent management strategy.
Home Depot 2002-2003
Human Resources Manager
Partnered with management to recruit for exempt and non-exempt store personnel. Sourced candidates, screened resumes, arranged interview team schedules, ensured compliance to all company policy and procedure (e.g. pre-employment screening, offer letters, FCRA notification, etc.). Planed and participated in job fairs and attended college career fairs to support new hires.
Provided counsel and coaching and partnered with management in the performance management process and execution of associate development plans.
Identified breaches of culture/values that impacted workplace. Investigated employee relations issues and partnered with managers for resolution.
Analyzed turnover to identify trends and develop retention strategies.
Ensured adherence to company policy, procedure and employment law.
Followed up on all associate training to ensure participation. Conducted new hire orientation and training on HR related areas.
Administered all HR related company initiatives (e.g. benefits, leave administration, ESPP and 401K).
Blockbuster 1998 – 2001
Regional Human Resources Manager
Reported to Regional VP supporting HR functions for 60 - 100 stores.
Forecasted talent planning and recruitment needs based on workforce trends and strategic direction and implemented innovative recruitment strategies linked with the business needs.
Partnered with Hiring Managers to identify applicant screening and candidate assessment criteria.
Investigated employee relations issues and partnered with managers for resolution.
Progression Track: Zone HR Assistant, Executive HR Assistant, Regional HR Manager
Education
Amberton University GPA 3.0
M.S. Human Resources
Dual Major in HR & Training
Worked full time, earned 100% of tuition & expenses
Texas Woman’s University
B.B.A. Human Resources
Certification by Society of Human Resource Management and Relevant Training
PHR -Professional Human Resources Certification
SHRM-CP - Society for Human Resources Certified Professional
HRGC - Human Resources Generalist Certification
Project Management Certification – In process of obtaining
Proficiencies
Microsoft Office: Excel, Outlook, PowerPoint, Word, Project, Visio
Other Software: SilkRoad, PeopleSoft comprehensive HR, Kronos, and Lawson
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