AMRITA SENGUPTA
W/O Uddyalak Sengupta
Agarpara,
Agarpara (P.O)
** ******** (N) Kol.-700109.
Contact No – 070********
OBJECTIVE:
To attain a challenging and responsible position in an esteemed organization. To utilize my knowledge and skills and experience optimally to contribute to the growth and success of the organization.
Educational Information
GRADUATION:
BCOM.
ADDITIONAL QUALIFICATION
Diploma in Travel Management from IMC.
WORK EXPERIENCE: 7 Years
1) Concentrix Daksh Services
Designation: Practitioner CRM Operations
Worked since 8th Sep 2015 to 30th November 2015
My Assignment was:
Dealing with the Corporate & General customers linked to their account queries.
Solving their issues online and help them with the site details.
Sending Report to Operations Department.
2) Quikr.com
Designation: Online Marketing Specialist
Working since 2nd Sep 2013
My current Assignment was:
Dealing with the Corporates (Real Estates & Google Adwords)
Solving their issues online for getting better response.
Achieving the target at any point of time
Sending Report to Branch Head.
3) Staples Future Pvt. Ltd
Designation: CUSTOMER CARE (RETAILS)
Worked since 3rd Nov 2010 to 3rd Nov 2012
My Assignment was:
Dealing with the Corporate SME’s
Solving the issues of Laptop’s & Desktop’s as a Premium vendor with JUST DIAL.
Giving information about the Loyalty Reward Program and handling the inbound calls of Easy Tech.
Transferring the stocks within the available space.
Raising the Transfer Orders & keeping a track with PANINDIA.
Release Purchase Orders for PANINDIA STOCKS.
4) TradeIndia Infocom Pvt. Ltd
Designation: SR. TELE MARKETING EXECUTIVE
Worked since 3rd Jan 2009 till 31st Oct 2010
My Assignment was:
Dealing with the Sales Team.
Procuring New Business: Cold calls and explaining potential customers, tapping positive Business.
To manage the Business and handling Team of Tele Marketing.
Supervising Calls. Monitoring their activities on daily basis.
Sending Report to Branch Head.
5) FORTIS TECHNOLOGIES PVT. Ltd
Designation: TELE SALES EXECUTIVE
Worked since 10th Aug 2006 to 31st Oct 2008
My Assignment was:
Dealing with the Sales coordination.
Developing New Business: Cold calls and meeting potential customers, tapping their Business.
To manage the Business of Rs 1.5 Crores per annum from Maharashtra Region.
Responsible for Collection of the Sales Revenue.
Computer skills
*MS Office (Word, Excel, Power Point), *C / C++, FoxPro, Net
Personal Information
Name : Amrita Sengupta
Date of Birth : 07-06-1983
Nationality : Indian
Religion : Hindu
Marital Status : Married
Linguistic Proficiency: English, Hindi, Gujarati, Marathi, Bengali.
Address : Plot No-111,
Sagar Housing Complex, Road No 3,
Sagar Road, Near B N Reddy Nagar
Vanasthalipuram, AP
Hyderabad-500070
Email ID : ******************@*****.***
Hobbies : Composing Own Hindi Poetries & Listening to Soft Music.
Course : BCOM, Diploma in Travel Management
I Amrita Sengupta hereby declare that all the details and information furnished above are true to the best of my knowledge.
(Amrita Sengupta)