Manager Service

Michelle Nevels

**** ******* **** *********, ** *0505) {859-***-****}

Education Emergency Medical Training Professionals

Phlebotomy Certification

NHA #A4Z9X8C2

Eastern Kentucky University

Bachelor’s Degree

Political Science/History

Employment Director of Food Service

2014-2017 Trilogy Healthcare Willows at Citation, Lexington, KY

Assist with the direction and operation of the Dining Services Department in accordance

State and Trilogy Standards. Duties include scheduling for staff, residents receive

nutritional meals in accordance with their diet. Meals are planned and dining area is

prepared properly for residents. Support staff in meal preparations and maintaining a

clean, sanitary and safe environment for staff to prepare meals in. Recruit, interview

and hire new employees that meet Trilogy expectations.

Cook/Interim Food and Beverage Manager

2012-2014 Lexington Country place and The Lafayette, Lexington, KY

Prepared food in accordance with state and local standards. Planned menus and

ordered food for preparation. Planned for outside and internal functions. Met with

residents during resident council for any praises or concerns.

Bartender/Team Captain

11/2008-2012t Pine Lakes Golf and Country Club, Myrtle Beach, SC

Assist with the daily operation of the dining room of the club. Serving guests and

bar inventory. Assisting with weddings and special functions which include meeting with

brides and other potential clients. Worked closely with the chefs and aided in preparing

food.

Server

10/2007-10/2008 Ted’s Montana Grill, Lexington, KY

Responsible for serving guests in an expedient and efficient manner.

Eastern Kentucky Regional Manager

6/2006-9/2007 Premier Integrity Solutions, Russell Springs, KY

Premier is contracted by the state of Kentucky to provide drug screening through urine

analysis for the Kentucky Drug Courts and Pre-trial services. Traveled extensively to

supervise employees (collectors) that they were following the protocol for the urine

collections. Met with Administrative Office of the Courts, judges and Drug Court

Program Specialists to ensure the integrity of the testing process. Provided all

scheduling for urine collections as well the correct information for the call-in

system. Supervised 40-50 Collectors throughout Eastern Kentucky.

Eastern Kentucky Regional Manager

4/2005-6/2006 Veracity Programs, Lexington, KY

Traveled extensively throughout eastern Kentucky to supervise employees (collectors)

to ensure they were following the urine collection protocol. Scheduled all testing for

my area.

Server

3/2002-4/2005 Ramsey’s Diner, Lexington, KY

Responsible for serving guests in an expedient and efficient manner. My learning

experience in the service industry has introduced me to various types of

individuals possessing various personalities and learning to deal with each

individual in a different manner.

Bartender/Server

6/2001-2/2002 Grande Dunes Golf, Myrtle Beach, SC

Maintained the daily operation of the golf club bar which included inventory in order

for the club to maintain the costs it desired.

Bartender/Server

4/1999-2001 Legends Golf Resort, Myrtle Beach, SC

In charge of the supervision of the dining room and special functions as well as serving

guests. Participated and helped coordinate fundraisers for local charity organizations

at the club on a voluntary basis. I learned billing procedures and customer relations.

Expediter/Server/Grill Cook/Prep

8/1991-4/1999 Logan’s Roadhouse Restaurant, Lexington, KY

Line Supervisor and expediter to help facilitate an environment for employees to

maintain the quality of product desired by the employer and guests. Prepared and

distributed the food product. My learning experience aided my in co-existing with many

different individuals in a working environment.

References References available upon request.

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