Customer Service Administrative Assistant

Tiffany Paulson

763-***-**** **********@*****.***

*** ***** ***** ******

Chaska, MN 5318

I am looking to broaden my experience in the scheduling and administrative assistant fields. I am a very fast learner and am always up for a challenge, I work well under pressure. I also have great multi-tasking abilities and am very organized. I enjoy clerical work and data entry in addition to scheduling.

1/25/2016 to 9/8/2017 Mystic Lake Casino Scheduling Supervisor

2400 Mystic Lake Blvd for Swing and Grave shifts

Prior Lake, MN 55372

Duties: Oversee the scheduling offices day to day activities. Make changes to the game spread and then figure out how much staffing was needed for each day and staff it correctly. Dealt with team members PTO issues, determining if an employee needs to be placed on a Leave Of Absence, entering and correcting payroll/ attendance issues, keep track of employees points and notify when a team member was at a disciplinary level, process all schedule change requests, keep all lists up to date, schedule all new hire orientations, wardrobe appointments, and buddy shifts.

6/5/2014 to 1/20/2016 Subway Restaurant Store Manager

2413 Hwy 7

Excelsior, MN 55331

Duties: Manage the daily activities of the store by ensuring proper staff is scheduled, the store is prepped for the day, and handle all the monetary functions including keeping the drawer balanced and making daily deposits. I was in charge of the hiring and firing of staff. I also was responsible for all training of new staff and handling all vendor orders and delivery. I was responsible for making sure all equipment is fully functional and when it is not, figure out how to get it serviced. I had daily and weekly paperwork that I was responsible for completely using excel and other like programs. I also handle all payroll/ attendance and employee reviews.

7/1/2012 to 6/5/2014 Kenny’s Painting Painter

6355 Pierce Street

Fridley, MN 55432

Duties: Paint all interior and exterior surfaces. General cleaning up of job site and materials used

6/1/2011 to 7/1/2012 Perkins Restaurant and Bakery Server

1205 1st Ave E.

Shakopee, MN 55379

Duties: Responsible for giving guests great customer service. I handled all monetary transactions and was responsible for keeping my section clean and well stocked and my customers happy.

Education:

Sunrise Mountain High School 2000-2004

Peoria, AZ

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