CSCO********

Siva Sankar Sahu

Mob: 094********

ac2njc@r.postjobfree.com

Career Objective

To work with Pragmatic Ambition & Positive attitude with the best manner and acquire proficiency in professional skills, thus providing the best of the services for both the concern and its clients.

Experience Summary:

Over 8 years of IT experience.

Experience in Installation and Configuration of wide variety of Cisco Routers such as 1800, 2600 & 2800

Expertise in IP Addressing, Subnetting, VLSM and CIDR.

Experience in Configuration of routing protocols likes RIP, OSPF, EIGRP and BGP.

Experience in Configuration of VLANS, Trunks, VTP & STP.

Implemented Point –to Point Lease line circuit and Internet lease line circuit on 2010 from Barbil to Angul in Odisha.

Comprehensive understanding of networking concepts pertaining to LAN/ WAN

Familiar with Windows Server 2003, Windows Server 2008 R2 server, Win XP, Widows Vista, Windows7, Windows 8.

Troubleshooting of Hardware like mother board and computer peripherals.

Installation & configuration of Local and Network Printers.

Installing and Configuring MS Outlook with POP3 and Exchange to the end user and troubleshooting.

Installation and configuration of Modem and setting up Internet connections.

Educational qualification:

BCA from Utkal University, Bhubaneswar, Odisha.

CHSE from Odisha Board, Berhampur.

Professional certifications: -

Cisco Certified Network Associate (Cisco ID: CSCO12996877)

DCH – Diploma in Computer Hardware (DCH) from JetKing Mumbai,

Skills:-

TCP/IP, LAN, WAN, Routing, HSRP, RIP, EIGRP, OSPF, ACL, Switching, VLAN, STP, Cisco WLAN, Wireless controllers, LWAPP, CAPWAP

Professional Experience:-

Working as System Administrator(FMS Engineer) M/s.Hitachi Systems Micro Clinic Pvt. Ltd,

Sambalpurfrom Oct 2014 to March 2017

Worked as System Administrator(FMS Engineer) in M/s PCS Technology Limited from Sep 2011 to Sep 2014

Worked as Sr. Tech – support Eng. in M/s Hind Metals & Industries (P) Ltd. from Aug 2009 to Aug 2011.

Worked as Sr. Tech – support Eng. In Indiainfoline Ltd. from April 2007 to July 2009

Responsibilities:

Hitachi Systems Micro Clinic Pvt. Ltd Oct 2014 to March 2017

Designation : System Administrator(FMS Engineer )

Client : Hindustan Petroleum Corporation Ltd. Sambalpur RRO.

Roles & Responsibilities:

Installation & Configuration of Cisco Routers, Switches & Modems at various customer locations.

Cisco Router password recovery and Up gradation of IOS for Cisco Routers & Switches.

Configuration of Cisco 1700, 1800, 2800, series Routers.

Configuration of Cisco Catalyst Switch models - 1900, 2950, 2960,

Cisco Wireless Access points installation and Configuration.

Monitoring the leased lines by using network monitoring tools.

Working knowledge with routing protocols – RIP V1/V2. OSPF, EIGRP & BGP.

Installing and configuring LAN/WAN as per organizational requirements, governed by communication protocols.

Documenting the new setup & configurations of every individual router & switches for future use of expansion & troubleshooting.

Coordinating with the HUB and Central Sites of the respective customer regarding network issues.

Resolve end user trouble tickets on day to day basis(Local & remote support)

Resolution of user calls related to Desktop / Laptop (day to day problem fixing)

Install/ Support/ Maintain/ Trouble – shoot various IT Hardware (Desktop, Laptop, Peripherals) and Solve Customer Technical Issues.

Technical support in terms of installations both operating systems and other software to the systems or devices connected to network, configuring email Client Servers.

Installing Novel GroupWise Mail Server And also Setting GroupWise remote setup

Vendor management i.e. coordination with desktop, laptop, printer, scanner & UPS vendors for hardware faults & tracking them till closure as per SLA.

Responsible for guiding users to log all calls in GIMS (call logging tool).

Responsible for implementing desktop & Laptop security policy as per desktop / laptop IT security guidelines.

Responsible for logging vendor related calls in GIMS (Global incident management system).

Handling day to day calls on desktops, laptops, Printers & scanner. Tracking Installation, Movement & Upgrades of IT equipment’s in respective branches

PCS Technology Limited Sep 2011 to Sep 2014

Designation : System Administrator(FMS Engineer )

Client : Hindustan Petroleum Corporation Ltd. Sambalpur RRO.

Roles & Responsibilities:

Installation & Configuration of Cisco Routers, Switches & Modems at various customer locations.

Cisco Router password recovery and Up gradation of IOS for Cisco Routers & Switches.

Configuration of Cisco 1700, 1800, 2800, series Routers.

Configuration of Cisco Catalyst Switch models - 1900, 2950, 2960,

Cisco Wireless Access points installation and Configuration.

Monitoring the leased lines by using network monitoring tools.

Working knowledge with routing protocols – RIP V1/V2. OSPF, EIGRP & BGP.

Installing and configuring LAN/WAN as per organizational requirements, governed by communication protocols.

Documenting the new setup & configurations of every individual router & switches for future use of expansion & troubleshooting.

Coordinating with the HUB and Central Sites of the respective customer regarding network issues.

Resolve end user trouble tickets on day to day basis(Local & remote support)

Resolution of user calls related to Desktop / Laptop (day to day problem fixing)

Install/ Support/ Maintain/ Trouble – shoot various IT Hardware (Desktop, Laptop, Peripherals) and Solve Customer Technical Issues.

Technical support in terms of installations both operating systems and other software to the systems or devices connected to network, configuring email Client Servers.

Installing Novel GroupWise Mail Server And also Setting GroupWise remote setup

Vendor management i.e. coordination with desktop, laptop, printer, scanner & UPS vendors for hardware faults & tracking them till closure as per SLA.

Responsible for guiding users to log all calls in GIMS (call logging tool).

Responsible for implementing desktop & Laptop security policy as per desktop / laptop IT security guidelines.

Responsible for logging vendor related calls in GIMS (Global incident management system).

Handling day to day calls on desktops, laptops, Printers & scanner. Tracking Installation, Movement & Upgrades of IT equipment’s in respective branches

Hind Metals & Industries (P) Ltd. Aug 2009 to Aug 2011

Designation : Sr. Tech – support Engineer

Company : M/s Hind Metals & Industries (P) Ltd, Angul, Admin Office.

Roles & Responsibilities:

Taking care of installation, operation and maintains of all the Hardware & Networking (LAN, WAN) of the SREE METALIKS LTD groups of company.

Operating Intel Xeon E3110 IBM server with MLLN P to P leased line and 512 Kbps Internet leased line circuit and installation and maintains of TALLY ERP PACKAGE.

Analyze, log, track and complex software and hardware matters of significance pertaining to networking connectivity issues, printer, and application to meet business needs.

Coordinate hardware and software installations and upgrades to ensure work are performed in accordance with company policy. Recommends resolutions to complex matters of significance and coordinate the implementation of the approved course of action.

Coordinate and monitor troubleshooting to isolate and diagnose common system problems: document system events to ensure continuous functioning. Recommend course of action and implement as approved.

Coordinate testing, upgrade and configuration of system files and services, Ensure changes are in accordance with appropriate operating procedures.

Utilize standard corporate tools to record changes, service requests, and problem activities for tracking purposes.

Indiainfoline Ltd. April 2007 to July 2009

Designation : Sr. Tech – support Engineer

Client : Indiainfoline Ltd. Bhubaneswar Branch.

Roles & Responsibilities:

Analyze, log, track and complex software and hardware matters of significance pertaining to networking connectivity issues, printer, server, and application to meet business needs.

Coordinate hardware and software installations and upgrades to ensure work are performed in accordance with company policy. Recommends resolutions to complex matters of significance and coordinate the implementation of the approved course of action.

Coordinate and monitor troubleshooting to isolate and diagnose common system problems: document system events to ensure continuous functioning. Recommend course of action and implement as approved.

Coordinate testing, upgrade and configuration of system files and services. Ensure changes are in accordance with appropriate operating procedures.

Utilize standard corporate tools to record changes, service requests, and problem activities for tracking purposes.

Achievements:

Got the Best Achievement award (Extraordinary performance award) for the Feb 2015.

Outstanding Appreciation certification in 28th Feb 2012 for handled the HPCL project.

Strengths:

Work with a final goal in mind and process for achievement

Ability to co-ordinate and work in a team.

Maintaining the Quality work and good relationship with customer.

Personal Details:-

Name : Siva Sankar Sahu

Father’s Name : Raghu Nath Sahu

Date of Birth : 15-08-1981

Marital Status : Married

Nationality : Indian

Languages Known : English, Odiya, Hindi and Telugu.

Present Address : Kansari Street, PanigrahiPentho,

Aska road, Berhampur, Ganjam, Odisha-76006

Contact Number : +91-943*******

Declaration:

I hereby declare that the above mentioned information is correct up to my Knowledge and I bear the responsibility for the correctness of the above mentioned Particulars.

Siva Sankar Sahu

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