Engineer Technical Support

Sushree Narmada Raj

Contact: +91-904*******

E-mail: **********@*****.***

Summary

Having 2.5+ years of valuable experience in the field of Telecommunications ability to manage several assignments simultaneously, meet deadlines. A quick learner and can convince others easily.

Organisational Details

A dynamic professional with experience in RF–planning and optimisation, handling KPI and Customer Relationship Management.

Providing support to the on cluster project team and RF Engineers and making their working environment healthy.

Here I am working as a central technical support team, provides the solution to improve the network performance and any time ready for new challenges.

Handled RF Optimization operations and ensuring compliance with KPI for a smooth work

flow.

Possess skills in troubleshooting & problem resolution; train and supervise technicians in quality, adherence to work order specifications and equipment maintenance.

Knowledge of planning, executing & managing Telecom projects and having experience in GSM/WCDMA technology.

Currently spearheading the efforts at Nemhans Solutions Pvt. Ltd.

Technical Proficiencies

Radio Network Optimization.

KPIs Analysis.

Handover and cell reselection parameter analysis.

Drive test Log analysis & problem trouble shooting.

Knowledge on field optimization.

Organisational Experience

RF Optimization Engineer at Nemhans Solutions Pvt. Ltd.

Projects:

Client: Airtel 3G Project Gujarat.

Role: RF Optimization Engineer

Accountabilities:

Providing technical support to the on cluster project team and RF Engineers and making their working environment healthy.

Handled RF Optimization operations and ensuring compliance with KPI for a smooth work flow.

Providing technical support to the on Site or off site.

Knowledge of detailed call flow process.

Analysing parameters for RSCP, EC/IO, SC, HANDOVER, THROUGHPUT, and CQI.

Checking HSDPA & HSUPA throughputs

Client: IDEA GSM Project,Huawei,Odisha.

Role: RF Optimization Engineer

Accountabilities:

Analysing Post Processed data using, TEMS 13.1 and MapInfo 8.5.

Prepare reports for various parameters like, Rx Qual, Rx Level, cell id, Arfcn-Bcch,C/I plots for GSM etc.

Analysing CSSR, HSR, CDR Etc.

Client: IDEA LTE Project Huawei,Odisha.

Role: RF Optimization Engineer

Accountabilities:

Analysing Post Processed data using, Genex Probe 3.15 and Genex Assistant 3.15.

Prepare reports for various LTE parameters like PCI,RSRP,SINR,Downlink Throughput,Uplink Throughput,RSRQ,CQI,BLER etc.

Analysing CSSR, HSR, CDR Etc.

Client: RCOM 3G Project,ZTE,Patna.

Role: RF Optimization Engineer

Accountabilities:

Analysing Post Processed data using, TEMS 13.1 and MapInfo 8.5.

Prepare reports for various parameters like,Cell Id,PSC,RSCP,Ec/Io,BLER,Tx Power etc.

Checking hsdpa & hsupa throughputs.

Analysing CSSR, HSR, CDR Etc.

Client: TELENOR Project Huawei,Patna.

Role: RF Optimization Engineer

Accountabilities:

Analysing Post Processed data using, Genex Probe 3.15 and Genex Assistant 3.15.

Prepare reports for various parameters like Rx Lev,Rx Qual,C/I etc.

Analysing CSSR, HSR, CDR Etc.

Client: Aircel & Reliance emf survey

Role: SURVEY Engineer

Accountabilities:

Collection of Survey data & verifying data using google earth.

Calculation of EIRP value and preparing EMF report for the customer.

Client: Huawei

Role: SURVEY Engineer

Accountabilities:

Collection of Survey data & verifying data using Assistant Probe.

Calculation of DL & UL average throughput and preparing SCFT report for the customer.

Tools Used across these projects

Genex Probe 3.15

Genex Assiatant 3.15

TEMS_investigation 13.1

MapInfo Professional 8.5

global mapper 10

Google Earth

Academic

Completed BTECH in ELECTRONICS & COMMUNICATION from KMBB COLLEGE OF

ENGINEERING & TECHNOLOGY, KHORDHA with C.G.P.A. 7.18.

Intermediate under COUNCIL OF HIGHR SECONDARY EDUCATION with 60.5%, in the year 2009.

Matriculation from BOARD OF SECONDARY EDUCATION with 78.24%, in the year 2007.

Personal Details

Mother’s Name : Mamata Mangaraj

Father’s Name : Ashok Kumar Mangaraj

Gender : Female.

Marital Status : Unmarried.

Nationality : Indian.

Languages known : Odiya, Hindi and English

Declaration

I do hereby declare that all the particulars stated above are true to the best of my knowledge & belief.

Present Location: Bhubaneswar, Odisha.

Date: 08.10.2017 (Sushree Narmada Raj)

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