Cell # 602-***-****
***********@*******.***
Sun City, AZ 85373
Mark Terzich
Objective
Seeking upper management or sales position in the customer service industry that will allow me to continue to grow with the company. I am open to all other sales positions that require traveling throughout the Western Region of the U.S. I also have extensive knowledge in the food industry pertaining to product knowledge, employee management and customer service.
Skills
- Proficient in Microsoft Word, PowerPoint, Excel and Outlook.
- Skilled with a blackberry, droid or other cellular device.
- Knowledgeable with fax machine, copy machine or any other standard office equipment.
- Expert with salesforce.com website for daily sales call log information and Lotus Notes for keeping notes from customer sales calls.
- Competent with Microsoft CRM as a marketing tool to organize leads and send out email blasts on latest information.
- Organize and maintain all hard and electronic files. Experience
January 2017-Present
Impact Polyurethane Chemicals – Peoria, AZ
CHEMICAL SALES CONSULTANT
Call on customers and potential customers to recommend products that Impact represents. Give technical support to customers that need it and offer suggestions for ways to complete coating projects. Put together sales estimates for clients and provide data sheets and SDS’s when needed. Generate new business from cold calls and onsite visits. Travel to client’s project locations to offer assistance pertaining to use of coating materials to obtain their intended goals.
August 2013-December 2016
Rhino Linings Corporation - Peoria, AZ
REGIONAL SALES MANAGER – WESTERN U.S. TERRITORY
Traveled by air and car throughout entire territory on weekly basis. Work out of home based office selling and prospecting for applicators to apply our array of materials. Some examples of these are spray-applied elastomers, wall and roofing spray foams, epoxies, bed-liners, spray equipment, etc. Provide technical and training support for Customers such as General Contractors, OEM’s and SMO’s requiring assistance. Follow up with leads inquiring about our products and make cold calls to potential customers. Maintain communications between leads and accounts on daily basis. Established strong sales numbers with over a million dollars in yearly sales. Participate in conference calls, trade shows and company trainings. April 2013-July 2013
FineCraft Custom Woodworks - Glendale, AZ
SALES MANAGER
Responsible for contacting General Contractors, Home Builders, Designers, Architects and Design/Build Companies to promote our services. We offer modular, semi-custom and full custom cabinetry and architectural millwork. Also in charge of measuring, drawing and quoting projects. Lead all sales and marketing efforts including but not limited to cold calling, collaborating with other professionals in the building product industry, following up on leads, answering incoming phone calls, generating business and meeting company sales goals. May 2011–October 2012
Guardian Building Products - Phoenix, AZ
TERRITORY MANAGER/GUARDFOAM SPECIALIST
In charge of cross-training all Territory Managers across the USA and Canada. Trained all fiberglass TM’s in residential, commercial and MBI with an extensive understanding of the SPF industry. Trained customers involved with start-ups to ensure they had all of the knowledge and tools required to succeed with spray foam. Also managed current customers in the Western USA Region and Canada in addition to seeking new potential customers. Responsible for meeting sales goals and tracking the process with a concrete business plan for achieving those goals. Used smart phone, laptop, Lotus Notes and CRM to help track and organize all customer calls and visits. Help the Guardfoam Division move from 10 million in sales in 2011 on track to achieve 15 million in 2012. Traveled extensively by car and by air to destinations throughout the entire Western Region of the USA. Thorough understanding and selling of the plural-component industry involved with SPF applications. May 2010–May 2011
Krogers/Fry’s Grocery Stores - Phoenix, AZ
GROCERY MANAGER
Responsible for ordering all grocery items and managing all departments associated with the Grocery department. I also monitor the non-foods sections and engage daily with the store associates and the general public. Apr 2003-Dec 2008
SWD Urethane Co. - Mesa, AZ
TECHNICAL SALES MANAGER - SOUTHWESTERN TERRITORY
Responsible for selling chemicals & providing technical support for any pour/spray foam/elastomer/polyurea customers in AZ, Southern CA, South Nevada, Southern UT & parts of Mexico that borders AZ & CA. The Territory that I managed grew from 1 million to over 3 million in chemical sales during my first 3 years at SWD. Established new and existing customer relationships and organized them via salesforce.com. Broke SWD’s monthly sales record in my 5th month selling chemicals at $455,000 for a one-month period. Was responsible for selling 3 major plural equipment manufacturing lines. Also responsible for helping out with customer problems relating to their machines. Involved with lab tests relating to spray/pour foam formulas. Conveyed onsite training to SWD’s Polymer Chemists to help procure results for future formulas. Assisted with SWD’s Marketing Directors in creating and generating new and innovative marketing strategies to increase sales. Worked with National Sales Director to develop our selling strategies and materials that we used to help aid in our sales approach with our customers. 1998-2002
Arizona Brands - Phoenix, AZ
INDEPENDENT DISTRIBUTOR – OWNED AND OPERATED TERRITORY Responsible for purchasing, delivering, reordering, stocking product(s) and accounting of all daily sales. Built displays and tie-ins with our products. Established and maintained a positive public relationship with our customers. Successful, continued growth in my territory allowed me to sell my route at a considerable profit. Education
1976-1978
Arizona State University - Tempe, AZ
Bachelor of Arts degree in Education, Physical Education Major with Minor in K-12 General Education. 1974-1976
Phoenix College - Phoenix, AZ
Associate of Arts Degree in Liberal Arts.
Interests
Anything involving my wife of 39 years & our 4 kids & 7 grandchildren. Enjoy all sporting events. Enjoy reading and spending time with my daughter and son-in-law’s dog, Bear.