Customer Service Microsoft Office

Courtney Belgrave

****************@*****.*** Albuquerque, NM 505-***-****

Objective

To obtain a position as an administrative professional at XYZ.

Summary

I am a dependable, tactful professional with a successful track record of working with people. Throughout my work history I have displayed a talent for quickly adapting to any given situation by being flexible and understanding. I have the mindset and heart of serving others. As an honest worker I am accustom to handling sensitive and confidential information. I have demonstrated a history of accurately completing any given task.

Skills

Proficient in Microsoft Office Suite

Analytical and excellent verbal and written communication skills

Outstanding interpersonal and Customer Service skills

Employment History

Starbucks Albuquerque, NM

Cashier 2017 – Current

Enjoy providing customers with excellence service

Handle cash flow accurately

Prepare and serve food/beverages with care and cleanliness

Embassy Suites Hotel & Spa Albuquerque, NM

Guest Service Administrator 2009 – 2016

Acted as main point of contact for customers

Performed clerical duties such as answering multi- line phone system, scan, copy, and maintained records.

Checked daily cash accounts and balance register at the end of the shift

Embassy Suites Hotel & Spa Albuquerque, NM

Clerk 2008 – 2009

Handled guest inquiries about amenities and services in an urgent and accurate manner

Reconciled and managed cash flow on a daily basis

Audit cash flow for discrepancy report

Education

Manzano High School - Diploma 2006 Albuquerque, NM

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