Customer Service Information
Resume:
Reanisha Shelton
**** * **** **. ************, IN 46218
**********@*****.***
(317) 772- 0104
Objective
To obtain a challenging career where my past experience and training can
be utilized, with the opportunity for advancement based on performance.
Experience:
Siemens
From 8/2015
To 09/2016
Package and box medical products
Employment Plus
From 11/2014
To 09/2016
Processor
Prepared and completed orders for delivery or pickup according to schedule (load, pack, ship, label)
Received and processed warehouse stock products (pick, unload, label, store)
Perform inventory controls and keep quality standards high for audits
Sodexo
From 8/2012
To 11/2013
Food Service Worker
Operated all food preparation equipment in a safe manner.
Operated cash register/cash box and made change.
Served and prepared, as needed, all food required in the food services program.
Shelved individual commercial cans of food and other foodstuffs and took inventory.
Used cleaning chemicals and supplies in accordance with specified safety protocols
Vertex Outsourcing
From 10/2009
To 5/2010
Customer Service Rep
Resolved customer complaints via phone, email, mail, or social media.
Used telephones to reach out to customers and verify account information.
Greeted customers warmly and ascertain problem or reason for calling.
Cancel or upgrade accounts.
Assisted with placement of orders, refunds, or exchanges.
Advised on company information.
Took payment information and other pertinent information such as addresses and phone numbers.
Alorica Inc.
From 8/2008
To 7/2009
Billing Clerk/Customer Service
Use telephones to reach out to customers and verify account information.
Issue invoices to customers
Update customer files with issued invoices
Process credit memos
Track exceptions between the shipping log and invoice register
Enter invoices into customer invoicing web sites
Contact this candidate