Project Management

GLEN M. WATSON

Houston, TX

****.*******.******@*****.*** 832-***-**** www.linkedin.com/in/glenwatson

GLOBAL IT APPLICATION DEVELOPMENT AND DELIVERY LEADER

Build and Lead Global Teams, Delivering Solutions on Enterprise Scale

Senior IT problem-solver with consistent success in managing and of delivering high profile and complex solutions on time and on budget. Known for being able to hire and retain the best in IT talent. Design and deliver innovative solutions that drive continuous improvements, increased efficiencies, and profitability. Expert in evaluating tools, technologies, and delivering operational and financial results on enterprise application development initiatives. Proven record in leveraging global delivery models in complex and matrixed organizations.

Valued member of leadership team. Collaborates and communicates with stakeholders at all levels. Builds and mentors high performing teams, leverage individual strengths, and leads by example. Global experience.

Areas of expertise:

Application Development

SDLC

Master Data Management

Project/Program Management

Relationship Management

Global Delivery Model

IT/Application Architecture

Agile/Scrum

Mentoring/Coaching

PROFESSIONAL EXPERIENCE

METLIFE INC., Houston, TX

AVP – Global Applications and Data Services (2014 to Present)

Provided Leadership by managing 47 full time employees and over 100 contractors/consultants globally (both on and offshore.

Build, develop and maintain a world class application development team.

Increased sales by $3M/Year through implementing a new Informatica Master Data Management platform.

Reduced Infrastructure costs in area $2M annually through eliminating, consolidating, and retiring older hardware.

Improved business success by standing up new Enterprise Shared Services for data quality and data masking and modeling globally.

Delivered all projects at or under budget while exceeding client expectations and driving millions of dollars of savings.

oCreated and implemented project intake and project reporting processes and supporting tools.

oTracked and reported weekly to executive management project metrics (gross profit, margin and budget status) across all projects in $20M/year portfolio.

STRYVE TECHNOLOGIES INC., Houston, TX

Sr. Director of Application Development (2013 to 2014)

Led successful delivery of all MetLife efforts by ensuring timely delivery of all projects at or under budget while exceeding client expectations.

Hired and developed staff for both current and future needs ensuring positive (P&L) results for all service delivery.

Recruited, hired and oversaw Program Managers to deliver critical enterprise initiatives for MetLife.

RIVERSAND TECHNOLOGIES INC., Houston, TX

Director of Professional Services (2012 to 2013)

Recruited, hired and developed world class global .Net application development/delivery teams.

Delivered dozens of projects implementing software globally to broad range of clients. (Riversand and Implementation Partners).

Glen M. Watson ****.*******.******@*****.*** Page 2

Director of Professional Services (continued)

oHad P&L responsibility for all of Professional Services.

oDramatically increased client satisfaction by implementing client feedback surveys and creating customer success teams.

Confirmed profit margin by crafting responses to RFPs requesting estimates for timeline and costs for projects across multiple verticals.

Implemented project management tracking tools across organization, ensuring accurate tracking of hours being worked on all projects, including utilization and chargeability of every resource in Professional Services.

Ensured overall profitability of Professional Services group by implementing best practices with respect to delivery processes by leveraging Scrum methodology.

CITY OF HOUSTON, Houston, TX

Technology Director (2008 to 2012)

Recruited, hired and developed a world class application development team to build the first of it’s kind custom software application to run the municipal court for the City of Houston. The application is still in use today.

Reduced delivery time from inception to delivery by transforming the delivery methodology from Waterfall to Scrum.

Up-skilled staff and modernized software applications by evaluating most current leading and bleeding edge technologies and determined applicability to ongoing projects and developed staff for both current and future IT technology needs. Lessened dependency on outside provider and reduced cost by determining and submitting project budgets for approval and ensured successful delivery of CSMART project ($40M+) from conception through implementation.

Improved reliability, dependability, and quality by implementing and ensuring strict adherence to development standards and processes.

NEWSAMERICA MARKETING, Wilton, CT

Vice President of Information Systems (2005 to 2008)

Staffed IS department, meeting support and development needs of business.

Ensured timely delivery of all projects across IS department at or under budget.

Collaborated with (and reported to) CIO, defining and documenting departmental objectives and prioritizing initiatives.

Determined and submitted departmental budget for approval ($24 million).

Implemented PMO office – train staff and implement standards for managing projects effectively.

Assessed current infrastructure and recommend ways to optimize or consolidate as applicable.

Selected as 1 of 22 IT executives chosen to participate in an eMBA program in conjunction with MIT in Cambridge based upon achievement.

ADDITIONAL RELEVANT EXPERIENCE

IDEA INTEGRATION, New York, NY/Houston, TX, Director of Project Management (2000 to 2005)

EDUCATION & PROFESSIONAL DEVELOPMENT

Executive IT Leadership course

MASSACHUSETTS INSTITUTE OF TECHNOLOGY, 2007 to 2008

127 Hours – Business Administration/Music

HOUSTON BAPTIST UNIVERSITY, 1988 to 1992

Certified Scrum Master

Executive Leadership Program – MetLife, 2016

Effective Public Speaking / Communication – MetLife, 2017

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