Customer Service Data Entry
Resume:
Looking for an entry-level position in clerical or administrative work that requires great
customer service skills, data entry and good phone and Microsoft skills. EDUCATION & TRAINING
Anne M. Wolfenbarger
28914 Briarwood
Flat Rock, MI 48134
***********@*****.***
EMPLOYMENT HISTORY
Title Clerk, Copart Auto Auction Woodhaven, Michigan 04/2015-05/2017 Applied for scrap and salvage titles for Automotive Insurance Companies. Worked with the DMV on submitting the correct paperwork in order to transfer all titles. Answered phones and did data entry. Worked several reports through out the day. Opened the mail and entered in what correspondence was received for each day. Barcoded and scanned all paperwork that was received via email or incoming mail for each day. I have accomplished strong customer service experience from this position. Building Engineer/Janitorial, GCA Troy, Michigan 09/2012-04/2015 Set up lunch tables, clean up after lunches, change garbage, dust mop, run the zamboni to clean cafe floors. I started as a janitor on the night shift and now have been promoted to a Building Engineer. I now lead the night cleaning crew as to what needs to be done and what activities are going on from day to day.
Office Assistant, Adecco - Contractor Taylor, Michigan 06/2007-03/2009 Scheduled meetings and events, balanced expense reports, filed, mailed letters and correspondence. Ordered all office supplies and lunch for the sales team, answered phones and served as a backup for other administrative assistants. Typed up work orders and purchase orders. Created and assigned all employees with their building ID's and door entry cards. Set up Microsoft Excel and Microsoft Word spreadsheets. Ordered all cleaning supplies and took all incoming calls and emails reporting any building problems and submitted them to the Maintenance Manager for review. Customer Service Representative, Insurance Auto Auction Romulus, Michigan 08/1998- 12/2005
Took all buyer payments for scrap and salvage vehicles that were sold in the auction. Worked with automotive dealers in putting vehicles in the auction or renewing their membership. Answered phones and took all vehicle assignments from adjusters and entered them in the computer and prepared them for a vehicle pickup for the dispatch department. Entered all titles in the sale. Answered the phone and incoming emails from dealers and adjusters.
OBJECTIVE
Diploma, Word Processing, Woodhaven High School, Woodhaven, MI, 1985-1988 HONORS, AWARDS, PROFESSIONAL ORGANIZATIONS
WI did volunteer at The Learning Train Day care in Flat Rock in 2010 and 2011 helping elementary students with their homework after school.
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