PEGGY BILLUPS
CORPORATE PROFILE
Self-motivated, dynamic professional with diverse experiences combined with human resource expertise with a strong business background, and the ability to work collaboratively with commitment to achieve corporate goals. Results-driven manager with proven ability to motivate personnel to reach desired company objectives, dedicated to maximum profits, providing impeccable customer services and creating an atmosphere of exceptional employee morale.
STRENGTHS & CORE COMPETENCIES
• Strategic thinker with proven track record of developing and implementing effective marketing plans, creating solid strategic alliances, and consistently meeting deadlines and objectives.
• Thorough understanding of the importance of accurate, detailed reports and plans, with a strong working knowledge of business techniques.
• Persuasive, solution-oriented communicator with highly effective motivating skills.
• Understanding ability to efficiently and profitably manage day to day recruiting operations with corporate reliance to extend outreach to multiple locations.
• Superior ability to manage and effectively devise training/recruiting strategies coupled with strong negotiations and problem-solving skills.
PROFESSIONAL EXPERIENCE
02/2017 – July 2017 Groneck Total Transportation Hebron, KY
Director of Human Resources & Safety
Develop Human Resource Policies (20), Forms (30) and SOP’s. Created a document control system as well as re-wrote the employee handbook and driver manual. Oversaw Payroll of 130+ temps/employees. Duties include: Workers Comp/Risk Management/Accident settlements, Benefits Administrator, Unemployment hearings, Attorney cases regarding suits, OSHA compliance/reporting, Forklift Certification tracking, Contract negotiations, Recruiting/Onboarding. One direct report, human resource admin.
10/2015 – 02/2017 (recruited away) Owens & Minor Hebron, KY
Human Resource Specialist
Manage biweekly Payroll of 170 teammates through Kronos system. Recruit, hire and onboarding of all new hires. Administration of all teammate’s benefits. Manage worker comp files to expedite return to work status. Other duties include Unemployment hearings, manage appraisal process, overtime reports, terminations, managing of all temps and time approvals, career fairs, building safety and badging access among many other duties.
12/14 – 10/15 Toyota Boshoku America Erlanger, KY
Human Resources Specialist (recruited for growth)
Filled salaried professional positions with internal and external personnel due to attrition, promotions, and transfers. Create communities of prospective candidates and referrals by utilizing social networking sites. Administration of the applicant tracking system Taleo. Conduct HR-fit phone interviews. Coordinate with hiring managers to Schedule applicants for interviewing. Coordinate travel arrangements for out of town candidates.
Coordinate pre- and post-employment processes including job offers, background checks, and new hire orientation preparation and support. Consult, give guidance, and answer questions managers may have about resumes. Manage 3rd party staffing vendors. Responsible for contract negotiations related to recruitment. Manage relationships with COI (centers of influence) to assist with TBA recruitment. Aided and supported 7 different manufacturing sites in HR related items. Conduct college & university recruitment activities by establishing and maintaining relationships with colleges and universities. Focus on cost reduction for HR Recruitment. Maintain weekly staffing reports.
Recruit: Engineering, Production Control, Quality, Accounting and Finance, and Sales.
06/13 to – 10/14 FAMS Sharonville, OH
Sr. Training Manager (Lay off)
Developed training manual for new hires, training exempt and nonexempt student loan/private credit collections Sallie Mae/Navient and Department of Education. Continuous training. Managed up to 24 new hires per class. Developed quiz/test/games to evaluate trainees. All products developed where made to use at all 3 sites to be consistent. Coordinate and manage onboarding; coaches, inspires, and manages performance; monitors the resource’s satisfaction with the engagement and works to ensure that resources feel valued, supported, and connected. Creates project plans, schedules, distributes and manages the work. Always looking for continuous improvement opportunities. Works with client team to understand and define quality standards and ensure the FAMS team meets and/or exceeds those standards. Teach: FDCPA, State Laws, Policies and Procedures, Negotiations, Talk Offs, Reading and understanding Credit Bureau’s, Skip Tracing, BFrame and Cisco, Rehabilitation, Consolidation and
Administrative Wage Garnishments. FBI Clearance.
02/13 to 06/13 Modis Blue Ash, OH
Resource Development Manager (Growth)
Technical Recruiter of Information Technology. Source, Screen, Interview (phone and face to face), background checks, reference checks and conflict resolution. Coach candidates on interview techniques.
Applicant tracking system - Cosmos, tracking of all metrics: calls, submissions, correspondence, job orders. Training in Fieldglass and PeopleSoft
Clients consist of: Toyota, Great American, Vantiv, Cornerstone, eLynx, NGS, Xpedex, Citi,
Cornerstone, Cincinnati Financial and dunnhumby
04/11 - 01/13 Zwicker & Associates P.C. Hebron, KY
Recruiter (Lay off)
Maintained full accountability of the effective and efficient staffing of 7 locations with Attorneys,
Paralegals, File Mail Clerks, Quality Assurance, Directors, Collectors, Information Technology, Training and Janitorial. Complete knowledge of FDCPA as Zwicker is a collection law firm.
Decreased turnover rate from 124% from 2010 to 73% in 2011 then 83% in 2012. (due to 1 department laid off) Hired a total of 241 new personnel from May 2011 to Oct 2012.
Aided in the implementation of a “New Hire” follow up program to better retain new employees.
Created opportunities for strategic alliances, collaborations and partnerships with colleges including presenting hiring opportunities. Responsible for development and management of new hire process to include: Created PowerPoint presentations for training, collaborated in the development of behavior based questions, developed reference check forms, phone screens, created SOP and taught other staff members and developed various other documents.
Gave vital stats on staffing needs and number of hires. Completed sourcing, screening, evaluations, background search, credit checks, and reference calls on all new hires. Sole Decision maker on 98% of hires.
09/10 - 03/11 Jedson Engineering Milford, OH
Human Resources Assistant - Contract
Utilize ADP for recruitment and employee tracking.
Recruiting: Power and Electrical Engineers, Mechanical Engineers, Process Engineers, Packaging
Engineers and Estimators along with Business Development, Project Managers, Pipers Designer.
Screen and Reject Resumes, schedule interviews, book travel, update Performance Appraisals, verification of employment, New Hire Training, post positions on job boards and college websites, update
Flexible Spending Account, resolve internal and external client issues, develop Employee Referral flyer, make necessary updates to Employees Benefits plan. Make new hire packets, help/order for exhibit and special events.
11/08 - 04/10 Clear Choice Cleaning Solutions Burlington, KY
HR Manager/Owner (Sold)
Startup and developed company through personal sales initiatives.
Managed: Payroll, Taxes, Scheduling, Training of New employees, Purchasing of supplies,
Bookkeeping (A/P, A/R), Banking, Logistics, Recruiting/Sourcing and Hire/Fire of all employees, resolve
Client issues. Utilized Quickbooks Pro Online.
Professionally bid for accounts through pricing proposals. Clients: GE Aircraft Engines, Lohmann
Technologies, Angstrom, The Expediting Company, Disabled American Vets, Vogelpohl Fire -100% retention.
EDUCATION
Northern Kentucky University Highland Heights, KY
Bachelor of Business Management 2.5 yrs Completed
HONORS & AFFILIATIONS
Greater Cincinnati Human Resources Association (GCHRA) since 2001 on and off
Department of Financial Institutions 2003 - 2008 Licensed Ohio and Kentucky
Kentucky Chamber of Commerce since 2008 on and off
National Association of Professional Woman 2009
Federal Bureau of Investigators (FBI) Clearance 2014