Customer Service, Microsoft Office, Clerical

Michael Mocanu

**** **** ***** **. - ***** City, GA 30291

(Hm)770-***-**** (Mb) 404-***-**** - **********@*****.*** Qualifications

-Authorized to work in the US for any employer

-Strong customer service skills via phone, email, in person

-Enthusiastic contributor and supporter of team goals

-Knowledge of office practices and procedures

-Strong attention to detail and enjoys working with numbers

-Excellent analytical, organizational, and communication skills

-Proven ability to prioritize and handle multiple tasks in a challenging environment

-Knowledable of Microsoft Office (Word, Excel,Outlook) 10-Key

-Entry level IT skills (CompTIA A+)

WORK EXPERIENCE

Tasker/Clerk/Administrator (7 Years)

DHL - Union City, GA - August 2010 to March 2017

Job duties:

Assign Load Orders to Outbound Trucks via WMS(RedPrairie) Invoice Data Entry

Expedite loads out of WMS

General Office duties including entry level IT

Consolidation of BOLs and providing customer service where needed via phone, email or in person. Audits/Inventory

EDUCATION

Associate in General Studies- IT/History

Georgia Military College - Fairburn, GA March 2017 to June 2018(currently enrolled)

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