Insurance Manager
Resume:
Charles M. Eagan 818-***-**** *******.*.*****@*****.***
Lake Balboa, CA 91406
Http://lnkd.in/GRfxtM
SUMMARY
Software Development Professional offering more than 18 years of experience design, hosting, and upgrading flagship product lines serving the banking and insurance industries. Broad knowledge and success leading new development and legacy product enhancement for MS Windows-based systems. Proficient at prioritizing design, installation packaging, and Web distribution efforts supporting financial industry quarterly compliance reporting. Many years working with financial systems and a proven ability to manage MS SQL, Dot Net web applications along with ExpertPDF to create powerful web-applications.
Desktop Applications Web Applications Dot Net Development
MS SQL Development Web-based PDF Docs Front-End UI Development
PROFESSIONAL EXPERIENCE
Infosys, Newark, California 2016 – 2017
Technical Lead
Developer in charge of coding and managing project development for the needs of the client.
Added maintenance tool for The Capital Group’s PIX application for the Oracle database. PIX is a portfolio management application.
Verox Tech, Westwood, California 2015 – 2016
Software Engineer
Developer in charge of Slate, the new claims processing application, original designed for use by Peoples Trust Insurance Company based in Florida.
Assumed development and maintenance of Verox Tech’s core product SLATE claims management system.
Applied the latest available technologies with JQuery and Telerik controls.
TOPA Insurance Company, Century City, California 2010 – 2015
Application Developer II
Developer in charge of TOPA’s Commercial and Personal Lines Policy Issuance System known as ‘CAPRI’.
Assumed development and maintenance of Topa’s core product CAPRI from an off-shore development company for one-tenth of the cost while providing a comparable level of service.
Added an entire new line of business ‘Renters Insurance’ to the product to open a new source of revenue for the company.
Added the state of Alabama to their Commercial Auto line of insurance to expand their territory and increase sales.
Greatly improved the stability of the product from experiencing production issues on a daily basis to no more than three or four per month.
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FIS Regulatory Solutions, Calabasas Hills, California 1998 - 2010
Application Developer II
Lead capabilities enhancement and expansion for industry-leading CallReporter banking regulatory compliance software line. Ensured 100% alignment with FFIEC, FRB, and FDIC requirements while preserving product market dominance. Collaborate with database developers for Package Web updates and manage web distribution enabling institutions integrate enhancements prior to quarterly reporting deadlines. Update and integrate ancillary products, and features.
Key Achievements:
Assumed development team leadership when key staff left to form competing company. Seamlessly led on-time compliance changes and software distribution packaging preserving software competitive advantage.
Successfully managed integration of the most regulatory changes in FDIC history in four week period enabling timely updates for over 5000 banks.
Preserved industry leadership for $7 million product line against stiff competition by through ability to adapt, innovate, and prioritize enabling high quality outputs under aggressive demands.
Developed ancillary products such as the web-based Business Continuity System, FR2900 Reporter, Summary of Deposits and Financial Manager.
Responsible for developing and maintaining our company website, web services and web applications.
Created a number of development tools and internal database driven applications.
Responsible for creating and designing community bank web-sites
Summary of Prior Experience 1998 and Prior
Application Developer II
OrderGuard – Attempt to start an e-commerce company based on my OrderGuard shopping cart system.
Office Clerk – Zurich Insurance, manual typing of insurance policies.
Inventory Control Clerk and Bank Records Clerk – First Interstate BanCard Company. Able to automate many tasks using Lotus 1-2-3.
EDUCATION / TRAINING
1979–1981 Cal State Northridge Northridge, CA
On-going self-paced training for Visual Studio products, Object Orienting Programming Techniques, C#, Visual Studio 2008, 2010. Hand-built Knowledge-Base spanning 12 years development experience. Novell Netware 3.5/4.0 Certification
PROJECTS AND TECHNOLOGIES
PIX
The Capital Groups Portfolio Indexing application. Desktop based application using an Oracle database. The application monitored over 50 million indices and updated on a daily basis.
Technologies employed: Visual Studio 2008, Oracle 12c
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SLATE
Web-based C# Dot Net application driven by a MS SQL Database on the back-end. The
application uses the latest available technology from JQuery and Telerik. The application processes and maintains claim data currently for Peoples Trust Insurance.
Technologies employed: Visual Studio 2015, MS SQL 2008, Telerik Rad Controls, XML, IIS 7.0, C#, JQuery.
CAPRI
Web-based Dot Net application driven by a MS SQL Database on the back-end. The web-based application is a powerful and fast application capable of producing commercial and personal insurance policies and to print them on demand for the thousands of insurance agents using the system.
Technologies employed: Visual Studio 2008, MS SQL 2008 R2, ExpertPDF, XML, IIS 7.0
CallReporter Premier
Developer in charge of our core product, CallReporter Premier. Used by over 4500 FDIC insured banks to file their quarterly callreport schedules to the FDIC. Worked closely with FDIC regulators to apply new requirements and design enhancements and provide the means to update existing software on a quarterly basis.
Technologies employed: Visual Studio 2003, Infragistics tools, Component One, XBRL, XML
Financial Manager
Developer in charge of the Financial Manager Product for over 12 years. Originally designed as an excel spreadsheet, enhanced the design using excel macros to provide a look and feel of a stand alone program with splash screen, dashboard and custom menus.
Technologies employed: VB6, Formula One, Sherridan Components.
On-line Business Continuity Project
Developed the on-line Business Continuity product for FIS. The project was hand coded classic ASP application on the front-end, tied to a MySQL database on the back-end. The product was designed to meet FFIEC requirements for Business Continuity. Over 120 enterprise-wide Business Continuity plans have been produced with the system for a variety of financial. All of the banks that have had Business Continuity plans through this system have passed regulatory examination. On the back-end a Visual Studio 2003 utility was developed to retrieve on-line information supplied by banks and produce full Business Continuity plans ranging from 350 pages to complex plans composed of many documents. The resulting PDF formatted documents can be viewed on-line or downloaded (http://www.callreporter.com/bcp).
Technologies employed: Visual Studio 2003, Classic ASP, Javascript, HTML, RoboDemo,IIS6
FR2900 Reporter
Responsible for the FR2900 Reporter used by banks to calculate and report their reserve requirements to the Federal Reserve Board.
Technologies employed: VB6, Spyworks, Sherridan Components.
Summary of Deposits
Responsible for the Summary of Deposits product used by financial institutions to report their deposit balances to the FDIC.
Technologies employed: VB6, Sherridan Components.
TimeSaver Premier Client Database
Responsible for the ongoing maintenance and update of the TSP Premier Client database.
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Technologies employed: C#, Visual Studio 2005, MS SQL Express 2005, IIS 6
Web-site Development
Responsible for the company's web-site www.callreporter.com.
Offered web-hosting services and designed web-sites for over 35 community banks.
Technologies employed: HTML, Javascript, Email services, Image Composer, Image Composer Animator, Photoshop.
Languages
ASP, ASP.NET, Visual Studio, Visual Basic, C#, VB Script, JavaScript, VBA
Applications
Microsoft Visual Studio
Visual Basic 6.0, MySQL, MS SQL Server, Navicat, FrontPage 2003, Excel, Word, Access 97, 2000, 2003
Microsoft Office, Visual Basic for Applications
Adobe Illustrator, Lightroom, Photoshop, Microsoft Image Composer
Systems
Windows 7, Windows Server 2003, Windows NT 4.0, Windows XP
Third Party Components
Telerik RadGrid, RadEditor, Formula One SpreadSheet Control, SpreadSheet Gear, Infragistics, Component One Tools for Visual Studio,
Spyworks Professional. Sherridan Form Controls, Chart FX
SUMMARY
I have many years experience developing financial and insurance applications, targeted for desktop distribution as well as web-based applications. My projects have led me through many technologies as they have become available starting with Visual Basic 6.0 through Visual Studio 2015. I have converted VB6 applications such as our Financial Manager software to the .Net Framework. I have a good knowledge of object orient-oriented design patterns as they have become more crucial to the .Net Framework based applications. I have also become proficient at C# programming and have found it to be very straight forward and easier to use than Visual Basic. I have used API and sub-classing techniques to advance beyond the normal limitations of Visual Studio programming. I work with XML documents on a regular basis, converting XBRL documents received from the FDIC to XML based drivers which provide the core logic to the CallReporter application. I use a combination of XML logic and regular expressions to run thousands of validation checks before data is submitted to the FRB and FDIC. Web services are consumed from the FDIC to provide instant information to the user, web services are provided to assist with troubleshooting common connection problems with the FDIC.
I understand the exacting requirements of the Banking and Insurance Industries and the demands of producing updated software on stringent deadlines. I have the ability to write, test and debug such software to pass the scrutiny of over 4500 banks ranging in asset size from banks such as Wells Fargo to the smallest community bank and to perform across many
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Microsoft platforms including Citrix. All of my products are designed to install and work in local area networks with multiple users. The long history I have had developing applications for the various Microsoft platforms has proved invaluable for the successful development of software, and will be crucial for future development.
I also have a range of talents that other software developers lack, such as an eye for sharp graphic design and an understanding of the limitations of graphics displayed over the internet. I use CSS style sheets to manage the look and feel of our web-sites consistently. This talent has been used to greatly improve the look of our software and to make it look current with operating systems.
FIS, is the leading provider of technical services for the banking industry. I have maintained our company's reputation and close relationship with our clients without fail by providing the best quality financial products available on the market. I have maintained the trust with these banks by making their requirement to file financial statements electronically as easy and pain-free as possible.
REFERENCES
Professional:
InfoSys
Arvind Chawke
TOPA Insurance Company:
Jichen He
Phil Evans
FIS Regulatory Solutions:
John Poole
Phil Templer
Personal:
Kurt Higgins
Tom Fish
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