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Customer Service Executive Assistant

Location:
Scarsdale, NY, 10583
Posted:
October 06, 2017

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Resume:

VICTORIA ABRAMOV

*** ***** ********* (***) *** - 2708

Scarsdale, NY 10583 Email: ac2mx0@r.postjobfree.com

PROFILE

Highly skilled and accomplished Executive Assistant and Legal Consultant with experience in the healthcare industry with a focus on consistently adding value to employers and patients/clients.

QUALIFICATIONS

Highly-focused, with a strict attention to detail and accuracy.

Extremely flexible, with the ability to multi-task and achieve lean staffing.

Outstanding interpersonal skills to address the needs of internal and external customers.

Strong advocate of job excellence and positive change.

EDUCATION

PACE UNIVERSITY

Bachelor of Arts in PSYCHOLOGY, with a Minor in BIOLOGY

GPA 3.8; Magna Cum Laude

Honors: Honors Program, Dean’s List, Golden Key International Honor Society

Relevant Courses: Psychology I & II, Speech, Communications, Statistics

WORK EXPERIENCE

HAROLD BREM, M.D. 2016 – Present

EXECUTIVE ASSISTANT/LEGAL CONSULTANT

Provide administrative support including calendar management, appointment scheduling (i.e. surgeries), research and submission of documents. payment of bills, response to emails, typing of correspondence, travel arrangements, and interface with attorneys.

Handle family personal matters including care of children, coordination of transportation of child activities, nutrition and hygiene, cooking, and shopping.

Conduct all activities in a manner consistent with the values and image of my employer.

FULL-TIME PARENT 2010 – 2016

LORD & TAYLOR, Scarsdale, NY 2009 – 2010

SALES/CUSTOMER SERVICE REPRESENTATIVE

Consistently provided a positive customer experience.

Served as a solutions and consultative seller to build and retain customers’ loyalty.

KENNETH SCOTT KAPLAN, M.D., New York, NY 2006 – 2008

MEDICAL ASSISTANT/INTERN

Maintained a busy OB/GYN office with responsibility for scheduling appointments, updating charts, patient referrals, insurance verification, call-in prescriptions, and escort patients to exam rooms.

Took patients’ vitals, performed venipunctures/blood collection, lab specimens and labeling, assisted physician with procedures, etc.

Improved workflows and processes to maximize patient traffic.

Focused on a positive patient and family experience to retain their loyalty.

Used flexibility and multi-tasking to contribute to a lean and effective staffing.

FOUR WINDS HOSPITAL, Katonah, NY 2003 – 2006

NURSING STAFF/MENTAL HEALTH WORKER

Worked in an inpatient and outpatient units with children, adolescents and adults promoting safety, observation and de-escalating, seclusions, time-outs, and therapeutic crisis interventions.

Educated patients about positive development, basic hygiene, safety towards themselves and others.

Participated in educational therapeutic groups, workshops, and activities.

Performed body checks and searches, hall checks, vital signs, documented symptoms, behavior, charted clients’ progress, life space interviews, treatment plans, and discharges.

LANGUAGE SKILLS

Fluent English & Russian



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