Estella W. Hernandez
210-***-**** ● ****************@*****.***
Career Objectives
To obtain an Administrative Support or Medical Records position in a medical office, where I can utilize my skills and experience,
Summary of Qualifications
Extensive Experience in the Medical Field
Scheduler
Data Entry
Bilingual, English and Spanish
MOMS / NEXTGEN Software
Front Office Backup
Work History
Dermatology Associates of San Antonio, Live Oak, Texas
Administrative Support/Medical Records for 3 Location
Jan 12, 2011 - Aug 14, 2017
Responsible for 3 locations and 17 doctors for 6 1/2 years.
Send out and requested medical records request from doctors patient.
Insurance companies and many other offices.
Requested payments by creating invoices to bill companies for records.
Maintain log on excel of all payments and sent out records.
Process all task that were email by the billing department.
Assisted medical assistant's with patient's records, insurance companies, social security department.
Answered telephone switchboard to screen or forward calls, providing information, taking messages, or scheduling appointments.
Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
Answered phones to send task to Medical Assistant or Doctor's relating medical questions or script's.
Faxed documents and retrieved all incoming faxes to distribution.
Assistant with any task that was ask by a Doctor's or Supervisor.
Assistant other employees.
Maintain spread sheet of all deceased, cosmetic procedure and medical records coming into the office or leaving.
Purged all records of patient's that have not been seen recently. Scanned all current and past patient into Electronic Medical Records.
San Antonio Surgery Associates, San Antonio, Texas
Medical Office Clerk
Sep 10, 2007 - Jun 29, 2009
Prepared all medical records on the patient's that were on the scheduled for following current or next day.
Answered phones, related messages to departments.
Translated for patient and assisted them with paper work.
Education
Harlandale High School Diploma
Computer Skills
Data entry Terminal (PDT, Mainframe Terminal, etc.)
Email Software (Outlook, Thunderbird, etc.)
Internet Browser (Internet Explorer, Firefox, ect.)
Spreadsheet Software (calc etc.)
Word Processing Software (Word, WordPerfect, ect.)
Certification
Dermatology Associates of San Antonio CPR Certification
References
David Shriner M.D. M.P.I
Co-worker
Dermatology of San Antonio/Plastic Surgery
Avered Dearl Dotson M.D. M.B.A.
Co-worker
Dermatology of San Antonio/Plastic Surgery
Alfred J. Hockley H.I. M.D.
Co-worker
Dermatology of San Antonio/Plastic Surgery