Quality Assurance Analyst

Retty Appachan

***** ******* **** *******, **********, VA-20148

571-***-**** (C) 571-***-**** (H) *******@*****.***

Summary

Thorough understanding of the entire Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC).

Knowledge of software development methodologies like traditional Waterfall and Iterative Agile methodologies.

Understanding of Requirement gathering; knowledgeable in analyzing Business Requirements and Software Specifications Documents.

Knowledge of Functional Testing, Load Testing, Regression Testing, User Acceptance Testing (UAT) and White Box Testing techniques.

Capability of creating and reviewing SDLC and STLC deliverables including Business Requirement Document, Software Specification Document, Test Plan, Test Cases, Test Scripts, Traceability Matrixes, Defect Report, Daily Status Report, and Effort Estimation Report Proficiency in defect tracking and reporting.

Experienced in using JIRA for test case management and execution.

Experience in writing SQL statements for table manipulation of MySQL database and for writing backend test cases.

Education and Achievements

QA Training, InfoTek, Herndon, Virginia

Course included the following modules:

Understanding Software Development Life Cycle (SDLC), Test Life Cycle, Bug Life Cycle, Quality Assurance Processes, testing methodologies and testing strategies.

Understanding business requirements, functional requirements & documentation for entire QA Testing cycle such as Test Plans, Test Scenarios, Test cases/scripts, Traceability matrix, Test Data, Defect Management reports & matrices.

Used JIRA for Defect Reporting and Tracking.

Strong knowledge in Black box testing

Understanding basic SQL queries to retrieve data from database tables and validate the data

Preparing for ISTQB Certification

Master of Computer Applications RVS College of Arts and Science, India 2001-2004

Bachelor of Science (Physics) Sacred Hearts College, India 1998-2001

Skills

Methodologies: Agile, Waterfall.

Domain: E-Commerce, Banking (Loans, Insurance)

Tools: JIRA, MS Office.

Databases: MySQL, Oracle.

Operating Systems: IOS 10, Windows XP/7/10.

Programming Skills: Familiarity with HTML.

Applications: MS Word, PowerPoint, Excel, Outlook.

Technologies: Understanding of cloud computing, XML, Web Services.

Professional Experience

Apna Loan Pvt. Ltd., Bangalore, India Jun 2004 – Apr 2006

Jr. Software Tester

Extensively performed manual testing, requirements verification testing and functional testing.

Helped develop test plans, test cases and test scripts for the modules of the application.

Created SQL queries for backend testing to check data is passed to end database.

Wrote SQL Scripts to Test data integrity in staging database before proceeding to production.

Conducted review meetings with the development team

Investigated Software defects and Interacted with Analysts to resolve technical issues.

Provide defect status summary and testing status to the team lead on the daily basis before meetings.

System Domain Pvt. Ltd., Bangalore, India Apr 2004 - Jun 2004

Project Intern

Analysis of Requirements and Acceptance criterion to making sure user story is concise, clear and testable

Prepared test metrics and shared with stakeholders

Extensively performed manual testing, requirements verification testing and functional testing.

Involved in the black-box testing and identified different test cases for regression testing.

Reviewed database FRS document and have tested the final schema in MySQL.

Involved in creating, linking and executing test cases, defect report & summary reports using internal defect tracking application.

Participated in the QA meetings, Defect review meetings, Daily meeting, Go/No-Go meetings & responsible for Updating & verification of the project checklist during the releases.

Additional Experience

Usertesting.com May 2015 - Present

Usability Tester (Freelance)

Performed tests for more than 250 website and mobile apps with an average performance rating of 4.5/5.

Tested and provided valuable feedback for the websites and mobile apps for several global customers.

Shared experience and submitted recommendations to help them enhance the user-experience.

Reported issues found on the sites with reproducible steps.

Personal Details

Work Authorization: Green Card

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