Customer Service Sales

918-***-**** **** S. ***th E. Ave. Broken Arrow, OK 74014 ****************@*****.***

Objective

Seeking Customer service representative to leverage my strengths of customer service/ retention and building sales while maintaining best-practice standards and strong work ethics. Customers are always my number one priority.

Work Experience

Dreams Wine & Liquor – March 2014 – September 2017

Assistant Manager

Maintains inventory levels and oversees new orders

Scheduling staff and On Board new employees

Ensure customer-service standards are upheld

Coach staff to achieve sales goals/ productivity

APA Serivces – Nordam – June 2016 – September 2016

Temp Document Control Assistant

Data Entering, Transporting and Managing.

Proficient in SAP, GlobalX and Iron Mountain.

Receptionist & Mail Room Management

Xpedx – June 2003 – January 2013

Account Manager-Team Sales Associate

Purchasing –obtain the best cost for my customers

Negotiated pricing for all my new and existing accounts

Visited my existing customers weekly

Cold Called on potential customers

Submitted weekly sales reports

Provide customer support for the sales staff

Placed orders for incoming calls and sales representatives

E3 Certified – xpedx purchasing program

Kept track of inventory for customer specific stock

AEP/PSO – May 1998 – May 2003

Administrative Assistant for 5 Supervisors & Lines Crews

Proficient in writing and handling business correspondence

Proven ability to organize personal work priorities

Managing, Filing and Updating records

Managed truck fleet for on location crews

Expert in handling office equipmentand technology

General office procedures

Tayloe Paper – Jan 1997 – May 1998

Customer Service Representative

Provide five star service to customers internal and external

Place orders for customers in timely manner

Excellence in execution of reporting

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