RISHITA SAMAT
Irvine, CA
Cell: 602-***-**** - ********@*****.***
PROFESSIONAL SUMMARY
Effective Business Analyst/ Project coordinator with comprehensive technical and business skills. Expertise in full software life-cycle implementation, upgrades, production support, roll out and enhancements right from business analysis, testing, migration, go-live assistance till post implementation support.Technical and business knowledge of Cards & Payments- new customer acquisition and Call center metrics, Investment Management Systems- Claims tracking and Pricing.Proficiency in working across multiple markets in US, UK and Europe;interacted with different functions such as Operations, Reference Data groups (PIMCO\'s Asset setup team) and Market Data teams(Reuters, Bloomberg, Markit). Good understanding of SDLC processes and Agile methodologies.
SKILLS
Core Strengths
Business Analysis
Iterative development
Systems Development Life Cycle (SDLC)
Data integration
Bug Fixing/ Maintenance
Team player
Tools and Technologies
JIRA
Confluence
Sybase
React JS
Adobe CQ5
Micro strategy
DB2
EDUCATION
2005 MBA: Systems
Pune University - Pune, MH, India
2002 Bachelor of Engineering: Electronics and Telecommunications Sinhgad College of Engineering - Pune, MH, India
CERTIFICATIONS
PMP, Project Management Professional
WORK HISTORY
05/2016 Project Coordinator/ Business Systems Analyst State Street IMS – Irvine, CA
Translated business goals, feature concepts and customer needs into prioritized requirements and use cases.
Managed and monitored development efforts of the Claims Tracking System, the Data Acquisition system for inbound and outbound feeds to State Street IMS West, the Modified Internal Performance system for PIMCO and monthly enhancements for the Pricing application.
Established acceptance criteria for each milestone within the project roadmap as a means to measure developmental progress.
Conducted System Integrated Testing for projects before they were handed to the Business for User Acceptance Testing.
Monitored project status and reported project scorecards to senior and executive-level management.
07/2015 to 05/2016 Scrum Master/ Business Systems Analyst Capital Group – Irvine, CA
Facilitated sprint planning, daily scrums, retrospectives, stakeholder meetings, and software demonstrations.
Protected development team from outside distractions, impediments or team conflicts, and maintain focus on product backlog and project timeline. Worked closely with project owner in backlog management and continuous delivery of features.Educated and reinforced scrum methodology and agile framework to team members and key stakeholders.
Directed and lead development team from project initiation through delivery of final product. Drafted the Browser Baseline proposal using Site catalyst for AEM Digital projects, to study the trends on traffic for frequently used browsers which on approval from the Business was leveraged by the QM team for testing.
11/2009 to 04/2014 Project Manager / Business Systems Analyst American Express – Phoenix, AZ
Developed Application documents for legacy applications that were built in .Net and DB2. Attended JAD session for the migration of American Express' Call center switch data to be sourced globally in World Service Data warehouse.
Developed full scale project plans, effectively managed scope and scope changes, monitored testing cycles and reported project status.
Analyzed, interpreted, and visualized data to help users meet complex reporting and analytical business needs for adhoc requests from senior business stakeholders. Performed Data Analysis and drafted Data Mappings with inputs from Business. Worked with Data Modelers and DBA to create/update table structures. Effectively managed project scope by ensuring changes to scope were documented and Approved before they were developed.
07/2008 to 08/2009 Business Systems Analyst
American Express – Mumbai, Maharashtra
Interacted with Business Partners and Stakeholders to understand Business processes and user requirements of the Global new Accounts application that issues new cards in addition to requests for Balance consolidation, line of increase and upgrades for the American Express card members.
Monitored and reported the progress of developmental efforts. Managed testing cycles, including test plan creation, development of scripts and co-ordination of user acceptance testing.
Updated the Project Management Information system with documentation and lessons learned.
Developed monthly Quality Control executive presentations and reports to facilitate project evaluation and process improvement.
04/2007 to 07/2008 Software Developer
Capgemini Consulting – Mumbai, Maharashtra
Implemented M@rs- Alcatels Request System for data collection, storage and management of customer orders.
Worked on enhancing Lotus Notes workflow applications for Schneider Electric to optimize workflows and translate the GUI verbiage to local languages of Belgium, Netherlands, Germany, Switzerland and France.
Prepared Impact analysis document and estimated sizing for enhancement. Performed regression and system-level testing to verify software quality and function before applications were released to Production.
07/2005 to 12/2006 Software Developer
KPIT Technologies Ltd. Hinjawadi, Pune, Maharashtra, India – Pune, MH Conducted interviews with key business users to collect information on business processes and user requirements.
Designed intuitive graphical user interfaces using knowledge of serial communications and database design.
Developed code fixes and enhancements on Lotus Enterprise Integrator for inclusion in future code releases and patches.
Performed regression and system-level testing to verify software quality and function before it was released.
Drafted comprehensive reports to document bugs and design flaws.