Customer Service Insurance

Brian Leslie Inouye

***** ***** ******, ********* ****, Matthews, NC 28105

980-***-****/ ***********@*****.***

Objective:

Begin a career in the insurance industry that utilizes the highly sought after critical thinking, analytical, reading comprehension, and customer service skills, in which have been acquired throughout various life endeavors.

Professional Summary:

A self motivated, determined, and passionate individual who has taken a keen interest in making sure every task assigned is completed in the most effective manner possible. An educational career focused in the subject of English, lead to the development of superior writing skills that are becoming increasingly uncommon in the modern American society. Years of restaurant experience have also lead to the development of social skills, the willingness to listen, resolve, and focus on customer needs, an understanding of effective customer service, an ability to follow procedural guidelines, as well as an impeccable work ethic.

Profile:

•Analytical and logical way of thinking that has lead to effective decision making skills.

•Understanding and knowledgable of expectations that are commonly associated with most workplace environments.

•High levels of experience in customer relations, teamwork, social interactions, and conflict resolution.

•Passionate in making sure that assignments are completed with precision and accuracy.

•Ability to manage stressful situations while maintaining a professional composure.

•Knowledgable in pedagogical techniques that directly relate to a strapping leadership mindset

Work Experience:

Outback Steakhouse

Gaffney, South Carolina and Matthews, North Carolina

January, 2016-October, 2016

•Worked as a server that was highly favored longterm employees of the company .

•Greeted guests, took orders, and bussed tables.

•Learned how to work with other servers in a team setting.

•Worked with Positech computer system to send orders back to the kitchen.

Hickory Tavern

Charlotte, North Carolina

November, 2016-May, 2017

•Worked as a server in a extremely fast paced environment.

•Became proficient in understanding alcohol service.

•Quickly became one of the most valued servers in the restaurant.

•Was occasionally lead server on parties that were hosted in the restaurant’s private dining room.

•Received several tavern toast awards for outstanding teamwork and job efficiency.

Providence Road Sundries

Charlotte, North Carolina

June, 2017-Present

•Continued to demonstrate and sell the company brand to patrons in a proficient manner.

Education:

Gardner-Webb University, Boiling Springs, North Carolina, May 2017 Bachelor of the Arts in English with an emphasis in pre-professional writing

Qualifications and Awards

•Gardner-Webb honors list fall semester of 2016

•Gardner-Webb honors list spring semester of 2017

•Deans academic scholarship 2013-2017

•First choice award scholarship 2013-2017

•Experienced in Excel, Word, and PowerPoint

Contact this candidate