KAMAL DAULAT NIHALANI
MOB: 009**********/********
*-****-*************@*******.***
Objective
Desire a Stores Coordinator position offering strong leadership skills coupled with excellence in customer orientation in order to orchestrate the store’s operations and sales goals
• Over 20 years experience working in sales & marketing
• Highly skilled in overseeing store operations and achieving set goals
• Proficient in understanding marketplace needs and strategies needed to drive sales
• Hands on experience in ensuring proper merchandise presentation
• In depth knowledge of controlling store expenses to maximize profitability
• Effective skills in payroll planning and scheduling LEADERSHIP SKILLS
• Demonstrated ability to motivate and lead employees
• Proven ability to hire, select and train the right candidates
• Able to meet retail sales goals
• Excellent communication skills
• Results driven approach
• Good organizational skills and the ability to multitask ACCOMPLISHMENTS
• Created a set of strategies that helped minimize store costs by 12% thereby increasing profits
• Hired and trained a group of ten people in the sales team to meet the need for new staff at the newly set up outlet
SKILLS AND EXPERTISE
Retail Distribution
Merchandise Displays
Sales and Marketing
Inventory Control
Procurement
Warehousing
Systems Management
Safety and Compliance
Team Leadership and Mentoring
Work Experience:
HALLMARK KWT
Manager /
January 1996 June 1998
This outlet dealt in gifts, souvenirs and t-shirts which serviced a wide variety of customers from all over the Globe
managing and motivating a team to increase sales and ensure efficiency;
managing stock levels and making key decisions about stock control;
analyzing sales figures and forecasting future sales volumes to maximize profits;
analyzing and interpreting trends to facilitate planning;
using information technology to record sales figures, for data analysis and forward planning;
dealing with staffing issues such as interviewing potential staff, conducting appraisals and performance reviews
ensuring standards for quality, customer service and health and safety are met;
responding to customer complaints and comments;
promoting the company locally by liaising with local schools, newspapers and the community in general;
organizing special promotions, displays and events;
touring the sales floor regularly, talking to colleagues and customers, and identifying or resolving urgent issues;
maintaining awareness of market trends in the retail industry, and monitoring what local competitors are doing;
initiating changes to improve the business, e.g. revising opening hours to ensure the store can compete effectively in the local market;
Safir International Hotel, Kuwait, Kuwait
Sales Manager, Health Club
JULY 1998-OCT 2000
Attracted guests to join as health club members
Recognized leader in sales goals for three consecutive quarters
Collaborated with the Marketing team to ensure successful rollouts of new marking initiatives
dealing with sales, as and when required
CONC0RDE STAIONARY OFFICE SUPPLIES
Sales/ Manager/
NOV 2000 JUNE 2010
Handling accounts for the office supplies to banks schools and private companys.
Manage store operations by ensuring exceptional performance and excellent customer services
Assist customers in all aspects of store services including handling complaints and inquiries
Train and supervise employees
Ensure banking is manage efficiently and cash and receipts are reconciled
Manage weekly inventories
Coordinate sales promotions and provide sales targets
HAMMED FALAH AL AJMI CO.
Sales Manager
JULY 2010 TO TILL DATE
Handling in office supplies stationary printing
Furniture.
Handling accounts of schools banks and companys. DATE OF BIRTH 02/10/1975
Visa Status: RESIDENT N0 18 KWT
Nationality: Indian
Education: Commerce from M.M.K (Mithibai Motiram Kundnani) College Mumbai, India