MARVIN DANIELS
**** ********* ****** ************, **
*********@***.*** / (267) 234 - 2952
TRANSACTION PROCESSING DATA ENTRY CUSTOMER SERVICES
OBJECTIVE
Full time employment in a customer focused role with mid - large size employer; ready to work call programs (collections / product alerts / marketing / confirmations), support back office operations, track and prepare transaction summaries, and assure all “behind the scenes” work is accurate, timely, value adding, and contributory to business targets and management objectives. Overall effectively apply skills and experience to secure favorable business, satisfy customers, and maintain work for the greatest number of co-workers.
EMPLOYMENT
JANNEY MONTGOMERY SCOTT Philadelphia, PA 1974 -2012
Operations Administrator
Processed and reported securities transactions to assure full regulatory compliance
Handled stocks, bonds, investment transfers including client reporting
Assembled securities data into system and hard copied to EXCEL spread sheets
Updated customer accounts, backed up postal team, and covered telephones
UPS Philadelphia, PA 1997
Shipping Handler - scan, sort, lift, load, dispatch packages / letters / boxes country wide
BOULEVARD BEVERAGE Philadelphia, PA 1972 - 1974
Product Formulator
Mixed ingredients to exacting standards to produce high profile, name brand sodas including Pepsi Cola®, Mountain Dew®, and RC Cola®
Learned and trained others in specific aspects of drink product formulations
EDUCATION / TRAINING
COMMUNITY COLLEGE OF PHILADELPHIA - Computer Science (no degree)
WEST PHILADELPHIA HIGH SCHOOL - Diploma
IN-HOUSE TRAINING, ADDRESSING SPECIFIC COMPANY DUTIES, INCLUDED:
BOND TRANSACTIONS
CLIENT SERVICE
CUSTOMER SUPPORT
DATA ENTRY
EXCEL© REPORTS
MAIL ROOM MANAGEMENT
OFFICE MACHINE OPERATION
POSTAGE MANAGEMENT
SECURITY EXCHANGE COMMISSION
STOCK TRANSFERS