Sales Financial Services

DENISE NADIA ALAFOYIANNIS

** ******** **, ********, ** 06880 C: 203-***-**** ************.*****@*****.***

Summary

Highly motivated, self-directed, proactive, personable, resourceful and thriving in a high-pressure environment. Excellent project management and team skills. Successful at managing multiple assignments while meeting tight deadlines. Consistently demonstrating talent for quickly learning software and completing assignments ahead of schedule. Bilingual – Spanish.

Professional Experience

Office Administrative Assistant/Manager Oct 2016 to Jul 2017

Welte Electronic Systems Norwalk, CT

General administrative duties included: answering phones, scheduling, calendar management, expenses, copying, faxing, filing and emailing documents.

Worked with company President to ensure timely delivery of marketing campaigns via email newsletters, printed quarterly newsletters, and targeted sales campaigns.

Customer Relations Management.

Accounts Payable/Accounts Receivable, and Invoicing (Quickbooks).

Direct Marketing.

Internet & Email Marketing.

Vendor & Client Communication.

Ordered and maintained supplies.

Prepared and handled mail.

Membership Services Jan 2014 to Aug 2015

Westport/Weston YMCA Westport, CT

Promoted membership and program involvement at reception desk.

Greeted members.

Assisted members in person and answered incoming calls, addressed customer inquiries, solved problems and provided program information.

Managed and processed new membership contracts.

Responsible for opening and closing the YMCA.

Reconciled accounts.

Sales & Strategy Analyst Oct 2003 to Jun 2004

J.P. Morgan Chase & Co New York, NY

Responsibilities included providing structured reporting to monitor financial investments and supporting Personal Financial Services.

Provided financial analysis and monthly management reports.

Analyzed and reported on performance of Personal Financial Services.

Provided analytical support to manage JPMorgan Chase financial investments to monitor financial markets.

Handled sensitive and confidential information while managing and maintaining Personal Financial Services databases.

Developed and executed financial reports to help provide insight to sales force effectiveness.

Monitored and analyzed investment activity to assist Bank Account Managers.

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