Microsoft Office experience and customer service skills
Resume:
Breanna C armichael
***** * ****** * ** F ayetteville, G A 3 0215 C ELL ( 404-*-**-**** E -MAIL c *********.*******@*****.*** PROFILE Proven e xperience i n g reeting a nd r esponding t o t he g eneral p ublic i n a f ast-paced, s ervice-oriented environment.
Sound a bility t o l earn, i nterpret, a nd a pply p olicies, p rocedures, a nd r esolutions. Immense a bility t o m aintain a g ood w orking r elationship w ith a ll c o-workers, v endors, c lients a nd t he p ublic. Able t o m ulti-task, p rioritize a nd f lexible w ith c hanging b usiness r equirements. Ability t o a pply i ndependent j udgment, d iscretion a nd i nitiative t o a ddress p roblems a nd d evelop s olutions. Ability t o r espond t o v aried r equests a nd p erform s everal d uties a t t he s ame t ime. SKILLS Interpersonal C ommunication Data E ntry Vendor C oordination Microsoft W ord Microsoft E xcel Microsoft P owerPoint Adobe SuperValu D MA C ertified R DS EXPERIENCE A ssistant M anager, W ayfield F oods O ct 2 015- O ct 2 016
● Greet a nd a ssist c ustomers i n a p ositive, a pproachable m anner; a nswering q uestions a nd r esolving
c ustomer i nquiries a nd c oncerns.
● Maintain a p resence i n t he s tore b y p roviding e xcellent c ustomer s ervice.
● Ensure a c lean, w ell-stocked s tore f or c ustomers.
● Oversee m ore t han 4 0 e mployees d aily.
● At t he d irection o f t he S tore M anager, s upervises, t rains, a nd d evelops S tore T eam M embers o n Wayfield
F oods o perating p ractices a nd p rocedures.
● Assist i n u nloading a ll m erchandise f rom d elivery t ruck, o rganizes m erchandise, a nd t ransfers
m erchandise f rom s tockroom t o s tore.
● Assists S tore M anager i n o rdering m erchandise a nd r ecord k eeping t o i nclude p ayroll, s cheduling a nd cash
r egister d eposits a nd r eceipts.
● Support S tore M anager i n l oss p revention e fforts.
● Assume c ertain m anagement r esponsibilities i n a bsence o f S tore M anager.
● Follow a ll C ompany p olicies a nd p rocedures.
● Ensure t hat a ll d epartments a re m aintaining s tore p olicy a nd s tandards.
● Operate a nd m aintain c ash o ffice o f l arge v olumes.
A ssistant M anager F amily D ollar Feb 2 015 – O ct 2 015
● Greet a nd a ssist c ustomers i n a p ositive, a pproachable m anner; a nswering q uestions a nd r esolving customer i nquiries a nd c oncerns.
● Maintain a p resence i n t he s tore b y p roviding e xcellent c ustomer s ervice.
● Ensure a c lean, w ell-stocked s tore f or c ustomers.
● At t he d irection o f t he S tore M anager, s upervises, t rains, a nd d evelops S tore T eam M embers o n F amily Dollar o perating p ractices a nd p rocedures.
● Assist i n u nloading a ll m erchandise f rom d elivery t ruck, o rganizes m erchandise, a nd t ransfers merchandise f rom s tockroom t o s tore.
● Assists S tore M anager i n o rdering m erchandise a nd r ecord k eeping t o i nclude p ayroll, s cheduling a nd c ash register d eposits a nd r eceipts.
● Support S tore M anager i n l oss p revention e fforts.
● Assume c ertain m anagement r esponsibilities i n a bsence o f S tore M anager.
● Follow a ll C ompany p olicies a nd p rocedures. Customer S ervice R epresentative, F amily D ollar June 2 014 – F eb 2 015
● Provided c ustomer e ngagement i n p ositive a nd a pproachable m anner.
● Assisted i n m aintaining a c lean, w ell-stocked s tore f or c ustomers d uring t heir s hopping e xperience.
● Independently s tocked s helves a nd r ecovered m erchandise i n t he s tore.
● Accurately h andled c ustomer f unds a nd p rocessed t ransactions u sing t he P OS s ystem.
● Remained c onstantly a ware o f c ustomer a ctivity t o e nsure a s afe a nd s ecure s hopping e nvironment.
● Performed a ll o ther d uties a s a ssigned i n o rder t o m aintain a n e ffective a nd p rofitable s tore o peration. Volunteer S taff, R oyal F amily K ids May 2 013 – P resent
● Assist t his n on-profit, m entor p rogram a nd s ummer c amp f or a bused, n eglected a nd a bandoned children.
EDUCATION Bachelor o f A rts
Clayton S tate U niversity
2017
12222 C ypress W ay F ayetteville, G A • 3 0215 • C ELL ( 404-*-**-**** E -MAIL c *********.*******@*****.***
Contact this candidate