Troubleshooting, Customer Service, Monitoring, Linux, Networking

COURTLANDT TATE

PHONE 248-***-**** 281-***-**** E-MAIL *******@*****.***

TECHNICAL CERTIFICATIONS/COMPETENCIES

Cisco CCNA

CWNP CWNA

CompTIA Network+

Microsoft Office Specialist (Word, Excel, PowerPoint & Access)

HTML5 / JavaScript /CSS3 / PHP / MySQL / Bootstrap / jQuery / WordPress / AngularJS

WORK EXPERIENCE

Present Fox Sports The Woodlands, TX

Operator

Schedule, coordinate and monitor live events for streaming distribution

Maintain video on demand meta data library for FSGO and FOXNow mobile applications

Investigate and resolve issues with AWS resources, Verizon encoders and MPX assets

2016 - 2017 Intel Plano, TX

Technical Support Engineer

Provide remote support of Linux based Proxy/Gateway appliance

Troubleshooting integration issues within varied customer environments

2014 – 2016 Fox Sports The Woodlands, TX

FSGO Operator

Schedule, coordinate and monitor live events for streaming distribution

Maintain video on demand meta data library for FSGO mobile application

Creation of web pages utilizing technologies such as Bootstrap, jQuery, JavaScript, CSS3 & HTML5

2013 – 2014 AT&T Houston, TX

Premises Technician

Installation of Customer Premise Equipment, as well as troubleshooting network connectivity issues

Assisting customers with inquires and concerns regarding VoIP, Data & IPTV services

2011 – 2013 TM Technology Troy, MI

Network Engineer

Installation and configuration of TCP/IP networking systems and devices

Remote and On-site, monitoring and troubleshooting of UTM, IPS/IDS and Firewall equipment

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