Administrative Assistant Customer Service

Paola Vasquez

**** *. ******** **** #**

Rosamond CA, 93560

Cell 818-***-****

**************@*****.***

Objective:

Dedicated employee with excellent General Office experience and excellent customer service is seeking a position with a growing company that may benefit from my skills and abilities. Education and Training:

Bryman College. Reseda CA.

■ Medical Assistant Training

West Valley Occupational Center. Woodland Hills, CA

■ GED

Los Angeles County Office of Education. Chatsworth, CA

■ Job Preparation and Training Seminar

Skills and Abilities:

■ Bilingual (English/Spanish). ■ Able to work well unsupervised

■ General office experience. ■ Communicates well with others

■ Flexible-willing to take on tasks. ■ Strong sense of responsibility

■ Microsoft Word, Excel, and Outlook. ■ Resourceful problem solver Experience:

Reliance Express. Stockton, CA

Dispatcher. 8/2014- 4/2015

Operated office equipment such as fax machines, copiers, and phone systems, and use computers for spreadsheet, word processing, database management, and other applications. Responsible for safe on time delivery standards.

Routing store deliveries in cost efficient manner. Operate in compliance with DOT standards.

Meet and exceed location financial goals.

Schedule back hauls if needed.

Maintain strong customer and employee relations.

Complete forms in accordance with company procedures. Make copies of correspondence or other printed material. Achievement Matters. Woodland Hills, CA

Administrative Assistant/Manager. 5/2012-3/2014

Craigslist posting, reviewed resumes, National job board posting, Student Support, Tutor Recruitment.

Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.

Human Relations Liaison between CEO and employees of Achievement Matters Assistant to CEO – set up schedule and interviews with potential candidates Set up and maintain paper and electronic filing systems for records, correspondence, and other material.

Created new employee files, made sure we have all paperwork before starting work. Complete forms in accordance with company policies and procedures. Make copies of correspondence or other printed material Operate office equipment such as fax machines, copiers, and phone systems, and use computers for spreadsheet, word processing, database management, and other applications. Reliance Express. Stockton, CA

Administrative Assistant. 11/2007-8/2009

Operate office equipment such as fax machines, copiers, and phone systems, and use computers for spreadsheet, word processing, database management, and other applications. Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.

Set up and maintain paper and electronic filing systems for records, correspondence, and other material.

Open, read, route, and distribute incoming mail or other materials and answer routine letters. Complete forms in accordance with company procedures. Make copies of correspondence or other printed material. Liberty Express. Stockton, CA

Accounts Payable-Receivable/Manager. 7/2006-10/2007 Arrange for debt repayment or establish repayment schedules, based on customers' financial situations. Locate and notify customers of delinquent accounts by mail, or telephone. Persuade customers to pay amounts due on credit accounts. Confer with customers by telephone to determine reasons for overdue payments and to review the terms of sales, service, or credit contracts.

Locate and monitor overdue accounts, using computers and a variety of automated systems. Answer customer questions regarding problems with their accounts. Record information about financial status of customers and status of collection efforts. Sort and file correspondence, and perform miscellaneous clerical duties such as answering correspondence and writing reports.

California Villa. Van Nuys, CA

Care Giver. 12/2004-5/2005

Answer patients' call signals.

Turn and reposition bedridden patients, alone or with assistance, to prevent bedsores. Feed patients who are unable to feed themselves.

Provide patients with help walking, exercising, and moving in and out of bed. Bathe, groom, shave, dress.

References are available upon request.

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