Wei Hua Mo
Richardson, TX
****.**@*****.***
EDUCATION
Hunter College – City University of New York Graduation: December 2013
Bachelor of Science in Accounting
EXPERIENCE
L&L Travel, Tour Guide July 2014 - Present
Describe tour points of interest to group members, and respond to questions.
Solve customers’ problem during the trip
Years of selling experience about the travel products and tickets
Greet and register visitors, and issue any required identification badges and/or safety devices.
TD Bank, Teller July 2013 – July 2014
Processing customer deposits, withdrawals, and payments.
Supporting the bank sales team by identifying customer needs and then promoting current offers to them.
Referring customers with financial problems to other colleagues for assistance.
Controlling and monitoring the levels of cash in the teller drawer and following all check cashing and cash handling procedures.
Asian Americans for Equality, Program Assistant July 2009 – December 2012
Coordinate youth for weekly programming and for community service projects
Provided language skills to translate documents from English to Chinese
Provide support to Teen Action youth program
Staff community planning and research activities
Assist directors and project managers with orientations, workshops and special events
Global Bank, Assistant June - September 2008
Organized and filed bank documents
Prepared letters and mailings to be sent out to customers
Jaster Restaurant, Busboy/Sales July - September 2007
Assisted customers with their selections and purchases
Interacted with customers to ensure they were satisfied with their orders
SKILLS: Proficient in Microsoft Word, PowerPoint, Excel and Movie Maker
LANGUAGES: Fluent in speaking and writing Chinese (Mandarin, Cantonese) and English
References Available upon request