Manager Professional Experience

Sylvia Sapien, RN

Email : **************@*****.***

Cell: 956-***-****

Professional Experience

Quality Coordinator, Laredo Medical Center, Laredo, TX. January 2013-Current

Special projects, as assigned

Chairperson on Sepsis and Code Blue Teams; maintained monthly logs of progress

Presented policies on Sepsis, EWS, RRT, and Code Blue policies to newly hired RN’s

Used as clinical resource on disease management for Risk Manager on weekly basis.

Performed investigation on Serious Safety Events cases at discretion of the Risk Manager, CQO or CNO

Performed monthly/daily audits of nursing staff compliance with Sepsis screening and Sepsis Bundle compliance, Rapid Response and Early Warning System screening (EWSS) audits.

Performed daily auditing/investigation on Medication Variances; presented findings at quarterly Safety meetings

Director of Case Management, Laredo Medical Center, Laredo, TX. May 2009-July 2012

Managed 17 FTE’s total, with coverage extending to the weekend (3 FTE).

Responsible for ensuring that all new admissions are screened for:

1) Appropriateness of admission status and, 2) Ensure Interqual criteria met.

Responsible and accountable for assuring Regulatory and Accreditation compliance and readiness.

Instituted Bi-weekly Interdisciplinary Team Meetings ( MD, Pharm MD, CM, Dept. Heads, etc.)

Initiated attendance to Physician Meetings (Updates from CMS or introduced CM agenda).

Organized program with HBO dept. to provide post-discharge wound care on self-pay patients.

Interceded for CM staff on Hi-Risk cases, performed quality audits.

Introduced CM Agenda to new physician orientation.

Staffed as needed.

Case Manager, LMC, Laredo, TX. April 2001- May 2009

Medical-Surgical Director, LMC, Laredo, TX. September 1999-April 2001

Charge Nurse, LMC, Laredo, TX. September 1990-October 1999

Education

Associates Degree in Nursing at Laredo Community College, 1990.

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