SANGEETA BHAT

ac2l7e@r.postjobfree.com – 425-***-**** (c) - Issaquah, WA

OBJECTIVES:

-Continuously improve knowledge in Software Quality

-Proactive and motivated professional with 5+ years of experience in Software QA looking for a position with your company

SUMMARY:

-Over 5 years of professional experience in Quality Assurance & Testing

-Thorough knowledge of software development lifecycle and Software Quality Assurance methodologies

-Over 2 years of experience Accessibility Testing both Mobile and Web platform

-Completed professional training in software quality assurance tools such as HP Quality Center, Quick Test Professional and C#

-Over 2 year experience in Agile projects

-Bachelor of Engineering and Technology, India

KEY STRENGTHS:

-Passion for quality testing:

oDeveloping test scenarios, test cases by working with end users and other key project members

oSoftware System Integration testing, User Acceptance testing, Integration testing and Accessibility Testing

-Strong work ethics, excellent problem solving and communication skills

-Technical background - HP ALM, Microsoft Test Manager (MTM), Mingle for test script, SQL and C#

EXPERIENCE:

AT&T, Bothell WA May 2016 – Present

Role: Quality Analyst

Accomplishments:

●Cricket: Was responsible for testing the Branded as well as BYOD (Bring your Own Device) devices

oSuccessfully completed testing of Amazon Shopping application on mobile Web and mobile App

●Accessibility Testing on Mobile devices. Knowledge on WCAG 2.0 and Section 508.

oUsed tools like Chromevox, Talkback, JAWS while testing accessibility

● CATO(Corporate Accessibility Technology Office) testing for some of the Apps like Wi-Fi Manager

oPerformed Accessibility Testing using tools like: Color Contrast Analyzer

●Wearable’s Testing - Responsible for testing wearable’s both in Android wear and Tizen.

oSuccessfully completed testing of wearables by syncing to phone using AT&T Number Sync

oTested Digital Life wireless security system application on the wearable.

oSuccessfully completed testing Texts, Calls and Voicemails on the wearables synced from other Devices, wireless security system application and notifications on the wearables for important Apps like ATT Family Map, Navigator and Drive mode

Responsibilities:

●Mobile application testing (Testing tool – HP ALM)

oDevelop test cases

oPerform System Integration an User Acceptance testing

oCapture logs from Device when needed using ADB Logcat

oDefect logging, tracking and re-testing.

Farmers Insurance, Mercer Island WA March 2015 – February 2016

Role: Quality Analyst

Farmers Insurance Group is a U.S. insurer group of automobiles, homes and small businesses and also provides other insurance and financial services products.

Accomplishments:

Farmers Index Universal Life (FIUL) – Responsible for testing the FIUL, new insurance product, for Farmers business.

oSuccessfully completed testing the new Insurance product

Customer Service Accelerator (CSA): CSA is a web-based application for customer-service experience

oSuccessfully completed system integration testing and UAT for the web based application

Agent Portal: Farmers New World Life (FNWL) is new Agent Portal developed on Salesforce

Successfully completed system integration and UAT for the web based agent portal

Responsibilities:

Participate in Requirement gathering an Develop Test plan

Document and update test cases and create test data

Perform System Integration, Regression, End to End and User Acceptance Testing

Defect logging, tracking, validating and re-testing

Conduct daily triage meetings

AT&T, Bothell WA May 2014 – December 2014

Role: Quality Analyst

Accomplishments/Responsibilities:

‘ENCORE’ - Develop and enhance AT&T messaging application.

Accessibility Testing

Successfully tested AT&T social networking messaging Apps on Mobile phone, Tablet and web browser

Subject Expert for the mobile clients of the “AT&T Messages” Application

Writing test cases and testing Visual voicemail application for all major handsets

Perform testing via Quality Center and actual hand sets

Environment: HP Quality Center, SQL Server 2000, XML, and Windows

Microsoft, Redmond WA June 2013 – October 2013

Role: Software Development Engineer in Test

Accomplishments/Responsibilities:

Corporate Accessibility – Enhance Microsoft Website for hearing and visibility related disabilities

oSuccessfully completed user interface and functional testing of Microsoft website for accessibility (hearing and visibility related disabilities)

Test Planning : Develop acceptance test cases for accessibility

UI & Functional Testing

Defect tracking, validating and re-testing

Accessibility Testing

Review and understand the regulatory requirements for accessibility

Accessibility requirements were defined by the government agencies for hearing and visibility related disabilities

Test Planning

Develop acceptance test cases for accessibility

UI & Functional Testing

Test Microsoft website for seven UI accessibility criteria

1.Font scalability

2.Color contrast ratio

3.High contrast mode (Image resolution)

4.Headings

5.Voice Narrator

6.Alternate text

7.Tab flow and focus

Validate functionality

• Execute User acceptance testing for accessibility.

Shaw Communications, Canada June 2012 - April 2013

Role: QA Analyst

Shaw Communications is one of Canada’s largest telecommunications companies that provide telephone, internet and television services as well as mass media related services. Shaw is headquartered in Calgary, Alberta.

Accomplishments/Responsibilities:

VSE Guide – develop best in class user interface to the TV cable users through ‘set top box’

oSuccessfully completed user interface and functional testing of VSE Guide

Review Requirement documents and develop Test Plans

Develop Test cases

Execute test plans/test for system integration testing and end to end testing

Defect tracking, validating, tracking and re-testing

Technology:

oASP, HTML, MS SQL Server 2000, MS-Excel, Internet Explorer 6.0

Bearys Global Info Tech Ltd, India October 2011 – June 2012

Role: QA Analyst

BGITL is an end-to-end IT Solutions provider, specializing in full cycle IT services and Platform Solutions. I worked on testing an E-commerce website developed for a customer from Finland (this project is executed in waterfall model). It is a multi-tiered web based E-com which is very similar to Amazon business model.

Accomplishments/Responsibilities:

Requirement gathering and analysis

Successfully completed functional testing for the entire web based E-com application

Develop Test plan & functional test cases

Coordinate with end user for any changes in the requirement and apply changes to the test plan

Perform testing and document test results

Report and track the defects (Manage and report defects)

Provide status report to the project manager.

Technology:

oASP, HTML, MS SQL Server 2000, Bug net, MS-Excel, Internet Explorer 9.0

Paul Lavitt Mills, NC May 2006 – May 2007

Role: QA Analyst

Paul Lavitt Mills was a leading hosiery manufacturer based in Hickory, NC. I worked as Quality Assurance analyst for the merchandise systems

Accomplishment/Responsibilities:

Corporate Applications: Successfully tested enhancements to the corporate applications

Develop Test plan & functional test cases

Coordinate with end user for any changes in the requirement and apply changes to the test plan

Perform testing and document test results

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