Customer Service Manager
Resume:
Joyce L Richardson
SUMTER, SC **150-3410
Phone: 803-***-****
Alt Phone: 803-***-****
ac2l7d@r.postjobfree.com
Objective
Looking for a job with a fast-paced company with many chances to advance.
Ability Summary
Experience in receiving and disbursing money in establishments, including the use of electronic scanners, cash registers, and related equipment.
Employment History
Secretary
05/2015 - Current
Spud's Electric
7930 St. Ives Road #16L North Charleston, SC 29406
Answer telephones and take messages or transfer calls
Schedule appointments and update event calendars
Arrange staff meetings
Handle incoming and outgoing mail and faxes
Edit documents
Perform basic bookkeeping
Negotiate with vendors, buy supplies, and manage stockrooms once a week
Material Handler
01/2015 - 02/2015
UTI(Invista)
643 US-1, Lugoff, SC 29078
Examine products to verify conformance to quality standards.
Remove products, machine attachments, and waste material from machines.
Thread ends of items such as thread, cloth, and lace through needles and rollers, and around take-up tubes.
Position spouts or chutes of storage bins so that containers can be filled.
Load and unload items from machines, conveyors, and conveyances.
Cashier
10/2014 - 12/2014
Walmart Supercenter
7520 Garners Ferry Rd, Columbia, SC 29209
Receive and disburse money in establishments other than financial institutions.
May use electronic scanners, cash registers, or related equipment.
May process credit or debit card transactions and validate checks.
Warehouse Associate-Order Picker
03/2014 - 06/2014
Amazon Distribution Center
4400 12th St Ext, West Columbia, SC 29172
Received pick tickets from Warehouse manager.
Read order to determine catalog number, size, color, and amount of goods.
Picked customer orders for consignment.
Ensured that the accurate number and type of product was loaded and shipped.
Obtained products from bins and shelves.
Re-packed and weighed orders.
Maintained material handling tools.
Carried and transported orders to shipping locations.
Ensured orders are staged in array of delivery.
Maintained security of the merchandise in warehouse.
Reset Specialist
01/2013 - 04/2014
Kmart
1143 Broad St, Sumter, SC 29150
Work in a team setting to move and reset product according to planograms.
Install new shelving or racking when need.
Replace stock and cleaning shelves upon restocking.
Installing new signage and pricing as directed by store management.
Inventory Specialist
03/2013 - 05/2013
RGIS Inventory Specialists
455 Saint Andrews Rd # B1, Columbia, SC 29210
Receive and count stock items, and record data manually or using computer.
Verify inventory computations by comparing them to physical counts of stock, and investigate discrepancies or adjust errors.
Mark stock items using identification tags, stamps, electric marking tools, or other labeling equipment.
Layaway Clerk
10/2009 - 12/2012
Kmart
1143 Broad St, Sumter, SC 29150
Stores and releases merchandise and receives payments for merchandise held in layaway department:
Places ordered merchandise on shelves in storeroom.
Receives payments on account and final payments for merchandise and issues receipts, using cash register.
Keeps records of packages held, amount of each payment, and balance due.
Contacts customer when specified time has passed without payment to determine if customer still wants merchandise.
Releases merchandise to customer upon receipt of final payment, or when customer opens charge account, or routes merchandise for delivery to shipping or delivery department.
Packs merchandise when picked up by or being delivered to customer.
Receiving Associate
06/2008 - 10/2009
Kmart
1143 Broad St, Sumter, SC 29150
Receive, unpack, and track merchandise from the truck.
Moved products from a warehouse to shelves in stores.
Keep a record of all items that enter or leave the stockroom and inspected for damaged goods.
Use hand-held scanners to keep track of merchandise.
Order fillers retrieve customer orders and ready them to be shipped.
Education and Training
Completion Date
Issuing Institution
Location
Qualification
Course of Study
USC of Sumter
Sumter, SC
Associate's Degree
Nursing
Bryant & Stratton College Online
Orchard Park, NY
Associate's Degree
Medical Reimbursement and Coding - Online
06/2005
Lakewood High School
Sumter, SC
High School Diploma
General High School Curriculum
Additional Information
Willing to relocate. Available to start work immediately.
Additional Skills
Experience with Microsoft Office-Word, Excel, & PowerPoint
Excellent communication skills with a focus on customer service
Can lift up to 75lbs.
Highly motivated and able to lead within a team environment
Detail-oriented with extraordinary problem-solving skills
Flexibility
Able to operate machinery safely such as:
oPallet Jack
oConveyor Belts
Detailed References
Opal Brussal, Assistant Manager
Kmart
Supervisor reference known for 4 year(s).
Tonya Magazine, Direct Support Staff
Sumter County Disabilities and Special Needs Board
Personal reference known for 28 year(s).
Spuddiray Richardson, Electrician
Spud's Electric
Personal reference known for 27 year(s).
ac2l7d@r.postjobfree.com
Gwen Rogers
Mass Health
41 Hall Street
Randolph, MA 02302
Professional Reference 20 years
Nyra Culbert-Hall
YMCA
149 Highland Ave
Roxbury, MA 02114
Professional Reference 20 years
Contact this candidate