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Customer Service Engineering

Location:
Mississauga, ON, Canada
Posted:
October 05, 2017

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Resume:

Yitian Ma

*

YITIAN MA

**** ******’s Lane

Mississauga, Ontario, L5M 3L6

647-***-****

*****.*.**@*****.***

EDUCATION

Bachelor of Engineering 2013 – 2017

Mechatronics engineering

McMaster University, Hamilton, ON

Placed 2nd in the Mechatronics Capstone project

Bachelor of Arts 2008 – 2012

Honors Psychology

University of Waterloo, Waterloo, ON

WORK EXPERIENCE

Automation Specialist (Part Time) 2012 – 2016

Euroimmun Medical Diagnostic, Mississauga, ON

Wrote various programs for both internal and commercial use

Established laboratory data integration and reporting, assisting automation integration with the laboratory information system (LIS)

Internal training for new employees and supervise for daily customer service

Deal with complex instrument issues and manage service records

Performed routine customer visits and training

TECHNICAL SKILLS

OS: Windows, Unix

Extensive work with FPGA and various microcontrollers, PLCs

Programming Languages: C/C++, Java, Python, MatLab, LabView

Modelling Programs: Autodesk, NX10, Solidworks

Understanding of software architecture, embedded systems design, firmware and hardware design, control systems design, operating system design, computer networks and security

Experience with distributed systems and GPU’s

Other: Verilog, assembly, bash scripts, ladder logic INTERESTS AND SKILLS

Travel & fitness

Fluent in Mandarin

References available upon request.



Contact this candidate