Project Management Customer Service

Arvindsingh Rajpurohit

Project Coordinator - Sigma Infosolutions pvt ltd

Oshawa, ON

******************@*****.*** - +1-647-***-****

I am an experienced professional in IT project management. I have worked with agile methodology. I have experience of project planning, project scheduling, project execution and project closer. I have knowledge about the software lifecycle of a project. I have given training to professional for a project management tool. Willing to relocate: Anywhere

WORK EXPERIENCE

Customer Service Representative

Petro Canada - Whitby, ON - 2017-06 - Present

Retail experience.

Up sale of the products.

Hitting double sale.

Customer service .

Project Coordinator

Sigma Infosolutions pvt ltd - 2015-02 - 2017-04

• Project Planning, Project Scheduling, Project reporting and Project tracking.

• Resource management and Project Management.

• Taking care of the approvals and invoicing from client.

• Preparing daily, weekly and Monthly reports for different projects.

• Worked on Finance based projects.

• Knowledge of project management tool "JIRA".

• Conducting Internal audits for ISO 9001 and ISO 27001.

• Faced ISO and ISMS audits twice.

• Being part of High level meetings, Retrospective meetings and Scrum meetings.

• Familiar with the Agile methodology.

• Communicate clearly and effectively with clients

• Work as a team member

• Preparing project documents and also taking care of the all the audit related document. I have a IELTS score of 6.5 and Tofel score of 88 and GRE score of 304. EDUCATION

B.Tech in Electronics and Communication

U. V Patel college of Engineering - Gujarat, IN

2010 - 2014

Tripada Day School

2008 - 2011

Graduate certificate in Project management

Humber college - Toronto, ON

2017-05

SKILLS

Jira, Project management, Ms office, ISO ISMS project documentation, Project Coordination, Project Planning, Project tracking

AWARDS

Spot award

2016-04

Award for tracking the project very nicely.

ADDITIONAL INFORMATION

Skills Summary:

• Self-motivated

• Customer oriented

• Good Communication skills

• Knowledge of different project management tools

• Excellent record of dependability and reliability

• Ability to prioritize and multitask

• Ability to work well under pressure

• Take pride in doing a job well and achieving results

• Willing to take any training in order to increase work performance

Contact this candidate