Security Guard Customer Service

George Hernandez

Security Guard

Newyork Newyork

*********@*****.*** - 347-***-****

Security Guard position, utilizing my multi-tasking, analytical, and problem-solving skills in a fast paced environment. Fluent in English and Spanish.

Authorized to work in the US for any employer

WORK EXPERIENCE

maintanance porter

newyork city housing authority - newyork newyork - April 2012 to October 2014 Responsibilities

Make sure all asigned sites were attended cleaning restoring any minor maintenance repairs make sure supplies were orderd and inventory of such for cleaning and maintenance repairs. Accomplishments

all customers were satisfied giving rewards and certificates of appreciation Skills Used

Excellent customer service also assisted and showed skills on airconditioning Store Support

University Hardware - New York, NY - February 2011 to December 2011

• Responsible for providing quick, friendly customer service by answering customers questions, providing purchase assistance and keeping shelves stocked.

• Complete maintenance work at customer's apartment including but not limited to painting, spackle work, building furniture, changing door's locks, installing sheet rock, air conditioners, and light fixtures. Porter

The Doe Fund Inc - New York, NY - June 2009 to February 2011

• Duties included vacuuming, shampooing and spot cleaning carpets and furniture, changed light bulbs, cleaning and disinfecting restrooms and offices, and removal of trash/recycling, and wash windows.

• Handled and proficiency in power equipment which includes automatic scrubbers, vacuum cleaners, carpet extractors, pressure washer, brooms and other cleaning material to take care of the general maintenance of floors, carpets and walls.

• Periodic hard floor stripping, waxing, and buffed floors. Operated cleaning equipment like scrubbers, buffers and carpet extractors.

• Monitors activities in and around work areas for the purpose of preventing injuries and ensuring site safety.

• Identify stains and used proper chemicals for removal. Proficiency in chemical identification and usage.

• Reported and responded to emergency calls for custodial assistance. Warehouse Worker

Cornerstone Staffing - Union City, NJ - November 2007 to June 2008

• Received packages from several shipping carriers. Sorted and routed packages to ensure timely and accurate delivery services.

Technician

Priori Construction - Little Falls, NJ - September 2005 to June 2007

• Built cellular sites for major phone companies such as AT&T, Sprint, and T-Mobile. Survey Taker/Supervisor

Telephone Center - Long Island, NY - January 2003 to September 2005

• Placed cold calls provided by company to solicit surveys, and accurately recorded information from surveys into computer system.

• Tracked and monitored subordinate survey takers to ensure that they were performing up to stated expectations and goals.

Self-Employed

Self-Employed - New York, NY - August 2000 to January 2003 Freelance work at customer’s apartment including but not limited to painting, spackle work, building furniture, changing door’s locks, installing sheet rock, air conditioners, removal of furniture, cleaning and replacing light fixtures.

Security Guard Supervisor

Wyndham El San Juan Hotel & Casino - San Juan, PR - February 1998 to July 2000

* Managed all security officer’s and security guard in house and from external security companies’ daily basis.

* Prepared fire escape and rescue plans for building emergency and firefighting teams, and Evacuation Plan.

* Ensured the resourceful operation of the CCTV, Fire Alarm Panel, access control and security control room.

* Carried the daily tasks and responsibilities of enforcing the hotel policy, standard and procedures.

* Handled daily, monthly incident reports and taking recommended appropriate follow up actions.

* Handled lost and found, and police report, inventory and investigation section.

* Controlling the access to/from the hotel.

* Handled the Night Club security guard.

* Patrolling all the hotel floors to ensure the safety of the building. Security Guard

FJC Security Services - Long Island City, NY - February 1997 to February 1998 EDUCATION

Certified Nursing Assistant (CNA) License - Expired Edison Job Corp Center - Edison, NJ

January 1993 to January 1994

Associates in Liberal Arts

Rockland Community College - Suffern, NY

1987 to 1988

High School Diploma/G.E.D.

Lakeside School - Spring Valley, NY

January 1987 to January 1987

SKILLS

Licensed NYS Security Guard, NY Certified Fire Guard, Certified 8 Hour Pre-Assignment Training Course, 16 Hour On-The-Job Training Course for Security Guard. Strong computer efficiency. Certified in Microsoft Office

(Word, Power Point, and Excel).

ADDITIONAL INFORMATION

SKILLS

Fluent in English and Spanish. Able to do work independently or as a team member. Skilled in the use of most maintenance hand tools (floor scrubbers, buffers and carpet cleaning equipment). I have knowledge of cleaning products and safety. Strong computer proficiency. Certified in Microsoft Office.

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