Data Entry Microsoft Office

ZANDRA CRAWFORD

**** ******** **, ******* ****, GA

Email: *************@*****.*** Phone: 678-***-****

PROFILE

To secure an employment opportunity with a highly motivated company utilizing the organizational, analytical, computer and communication skills acquired through previous education and employment opportunities.

SKILLS

Alpha numeric 12,000 and 10 key 16,000, Microsoft Office, Research,Data Entry, Microfiche

EXPERIENCE

ASSURANT SOLUTIONS, ATLANTA, GA September 1996 to January 2017

Operational Specialist IV 2004 - 2017

Responsibilities:

●Work with client to do data entry/research/resolve complex issues

●Evaluates various reports to ensure all lender placed coverage has been accurately issued, premium payment accurately posted, and ascertain the reason lender place process has been interrupted or delayed

●Audits weekly reports, make certain data integrity has not been compromised

●Creates process improvements to make tasks more effective and efficient

●Assess the accuracy of refunds and over payments being returned to the client

Hazard Specialist IV 1998-2004

Achievements:

●Team Lead of the Quarter

●Silver Award

Responsibilities:

●Maintain daily reports

●Monitor daily workflow

●Quality Assurance

●Conduct Training

●Identify Training issues

●Implement ideas and make suggestions to improve current process

EDUCATION

American Intercontinental University, GA 2017

Contact this candidate