Customer Service Technician
Resume:
Jamie Robison
Key Temporary Service
Sand Springs, OK 74063
*******@*******.*** - 918-***-****
WORK EXPERIENCE
Warehouse Worker
Pioneer Woman - Pawhuska, OK - October 2016 to Present Steam new clothes, pick items to be restocked, pack new items for travel. Key Temporary Service
- June 2012 to October 2012
Contracted Position) Shipping and Receiving
• Pulled and consumed parts for orders
• Received parts and put them into the system
• Assisted shipping with sending out packages
International Switch Technician
Verizon Business - January 2005 to August 2011
Resolved problems when customers called internationally
• Answered multi-line phones
• Worked with numerous carriers and customers daily 333 North Pawnee Road
Sand Springs, Oklahoma 74063
*******@*******.***
Issuance Clerk
Osage Nation WIC - April 2004 to January 2005
Assisted customers with their vouchers
• Handled customer related issues
Local Switch Technician
Verizon Business -MCI / WorldCom - April 1999 to March 2004 Assisted customers with phone problems and circuit problems, tested circuits
• Spoke daily with multiple phone carriers and customers VOLUNTEER
JOM Program for Prue Schools through the Osage NationCurrent 333 North Pawnee Road
Sand Springs, Oklahoma 74063
*******@*******.***
EDUCATION
University of Phoenix
2010 to January 2011
Associates in Business
Tulsa Community College
SKILLS
Computer skills (10+ years)
ADDITIONAL INFORMATION
SKILLS SUMMARY
• Multi-line Phone Customer Service Experience:
• DMS 100, IX Plus, F&E System: Circuit / Customer Database
• Typing: 50 wpm / 10 Key: 100 kph
• Microsoft Excel, Microsoft Word
• PC / Macintosh Platforms
• Shipping and Receiving
• Warehouse Experience
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