Senior Project Manager

John A. DeSalvo, PMP

Ringoes, NJ ***** 908-***-****

www.linkedin.com/in/john-desalvo ***********@*****.***

Senior Project Executive Managed Services Professional Senior Project Manager

Seeking Project Management position in the Central NJ area. Willing to travel. PMP Certified.

Tactical and strategic thinker utilizing financial modeling, analytics, process improvement, and team building to execute business objectives and deliver results in demanding operational and customer-facing environments.

Bring adaptable style in structured and non-structured environments.

Recognized as collaborative problem solver and decision maker, experienced in all phases of projects, contract negotiations, global resourcing and financial optimization.

Professional Experience

IBM CORPORATION, IBM GLOBAL SERVICES

IBM Senior Project Executive, Atlanta, GA Jun 2016 to 2017

Managed IBM’s overall outsourcing services relationship with Coca-Cola Refreshments.

Guided client through major transition from managed services to multi-Cloud, multi-vendor environment.

Managed team of 150+ service delivery personnel supporting current environment from India.

Exceeded revenue and profit targets in very challenging environment by reducing staff “just in time”, ensuring coverage while maniacally managing cost and working closely with client to understand business requirements.

Charged with managing multiple Cloud migration projects to 2 different vendors; migrated SAP environment with zero defects from IBM team, ahead of schedule and under budget.

IBM Senior Delivery Project Executive, Atlanta, GA and Minneapolis, MN Sep 2012 to May 2016

Managed project support and delivery of Information Technology (IT) services for Delta Air Lines.

Key contributor to signing of 5-year, $300M+ project extension and new location (Minneapolis) business signing.

Built and maintained effective and cohesive project team of 175+ service delivery personnel in US and Brazil in support of client’s worldwide operations, resulting in high customer satisfaction and financial success.

Achieved IBM Hundred Percent Club award based on exceeding revenue, profit and customer satisfaction targets.

IBM Senior Project Manager, Jersey City, NJ Jan 2012 to Aug 2012

Project Manager supporting AXA Financial for an 8-month special project.

Developed and implemented a Server Catalog enabling AXA IT to purchase servers at a fixed price. Created a consistent model that could be updated regularly and enabled AXA IT to acquire servers in an expedited manner.

Project was completed 1 month ahead of schedule and under budget.

IBM Global Business Operations Executive, Singapore Aug 2009 to Dec 2011

Relocated to Singapore on international assignment to support BHP Billiton, the world’s largest mining company.

Project Manager charged with building a global operations team of 50+ account support personnel from Singapore, Australia and India, resulting in team of highly skilled and motivated individuals who worked collaboratively in providing the best client experience.

Managed multiple projects, key business objectives, financial operations, and contract negotiations.

Drove productivity and reduced cost 48% YTY by streamlining processes and moving work to low-cost providers.

Project achieved revenue and profit targets all 3 years, resulting in highest annual individual performance rating.

Project achieved 11 consecutive quarters of double-digit growth by exceeding client expectations and delivering the best possible service delivery.

John A. DeSalvo, PMP ***********@*****.*** Page Two

Additional Relevant Experience

IBM Senior Project Manager, Philadelphia, PA Jan 2001 to Jul 2009

Project Manager for several internal and external projects for 8+ years.

External projects included two years at AstraZeneca in Wilmington, DE, and two years at The Walt Disney Company in Glendale, CA.

Internally, implemented and deployed several key worldwide initiatives utilizing MS Project.

Served as overall Project Manager for initial development of IBM’s Global Resourcing initiative to move work offshore to low-cost countries. Position included extensive international travel.

Served as financial team lead to establish Global Resourcing rates and financial Fall Plan analysis.

Brought broad experience in budgeting and planning, keeping resource plans updated, and working across multiple teams to identify and mitigate risks.

Adept at planning, executing and managing resources, schedule, and project scope.

Diligently resolved resource constraints and / or conflicts that affected the project.

IBM Senior Finance Manager, Greater New Jersey Area Aug 1998 to Dec 2000

Managed IBM’s largest Strategic Outsourcing (SO) contract, AT&T, with team of 9 financial analysts, supporting 3,500 billable resources.

Participated in initial contract signing and successfully negotiated $3.7B 10-year contract extension.

Tracked and probed billable hours to support client invoice and monthly cost.

Analyzed trends and costs to ensure budgets were achieved and created financial models to support strategic planning activities.

Built new business proposals and prepared pricing analysis to drive incremental revenue.

Presented financial results and outlooks for monthly and quarterly reviews to C-Level executives.

Education / Certification

Bachelor of Science (BS), Business Administration, Wilkes University, Wilkes-Barre, PA

Project Management Professional, PMP Certified, Member ID: 4878558

Master’s Certificate in Project Management, George Washington University

IBM Professional Certification – Project Executive

Other

Extensive international business travel, including India, China, Japan, Australia, Germany, United Kingdom, France Amsterdam, and lived in Singapore for 2+ years on assignment

Provided on-site project support to several Fortune 100 companies, including Coca-Cola, Delta Air Lines, AXA Financial, BHP Billiton, The Walt Disney Company, AstraZeneca, AT&T, Lucent Technologies, and Unisource

NCAA Division 1 Scholar-Athlete (Wrestling)

Formerly, 10+ years of Head Coaching experience including Wrestling, Football, and Women’s Softball

Volunteering included 2017 NFL Draft as an Ambassador, Singapore Youth Olympics as an Advisor, and Corporate Volunteer at the Summer Olympics in Atlanta

Advanced proficiency in MS Office (Excel, Word, PowerPoint)

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