Sales C

SHAWNA W ILLIAMS

PROFESSIONAL E XPERIENCE

Wyndham W orldwide/RCI, ( NYSE:WYN). C armel, I N, M onth, 2 002 – S eptember 2 017 RCI i s a d ivision o f W yndham W orldwide ( NYSE:WYN) t hat w as s pun o ff i n A ugust 2 017 t o b ecome a n ew p ublicly t raded entity t hat w ill b ecome t he w orld’s l argest p ublicly t raded t imeshare e xchange c ompany. Sr. A dministrative A ssistant/Sales C oordinator, S eptember 2 016 – S eptember 2 017

Provided a dministrative s upport t o a h igh-volume c orporate s ales d ivision e ncompassing a V P, Director, 3 M anagers, 1 4 S upervisors, 1 50 C all C enter A ssociates a nd 2 1 R emote O ff-Site M embers throughout t he U S

Counted o n t o l ead p rojects a nd m anage w ide r ange o f d aily r esponsibilities t o d eliver e xceptional customer s ervice a nd h igh q uality w ork

Promoted t o s upport D ivision V P w hile r etaining e xisting a dministrative r esponsibilities i n s upport o f a sales d ivision o f t he c all c enter; p rovided a dministrative s upport t o a pproximately 2 00 p eople

Worked c losely w ith S enior L eadership H R, I T, F acilities, P ayroll a nd A ccounts P ayable t o a ccomplish a w ide-range o f d aily r esponsibilities

Supported E ngagement T eam b y l eading p roject t o r ebrand 1 3 o n-site o ffices l ocated i nside c lient locations; r esponsible f or a $ 16K b udget t hat s tretched t o e ncompass n ew s ignage, f urniture, p aint and a ccents t o e nhance v isual d esign o f o ffices i nside h ospitality c lient l ocations

Designed s everal e xternal a nd i nternal p resentations b ased o n g raphic c ommunications e xpertise

Managed e xtensive s cheduling, t raveling, m eeting p lanning, e vent c oordination a nd e xpense reimbursements f or e ntire d ivision

Oversaw “ Engagement W all” t hat w as c omprised o f i nfo g raphics t hat h ighlighted m onthly a ctivity and s erved a s d epartment w ide “ monthly n ewsletter”

Responsible f or t he a ccurate p rocessing a ll s taff m ovement v ia A ccess d atabase t o r elay c hanges to H R, I T, P ayroll, R eporting A nalysts, F acilities a nd M ail R oom s taff

Assisted w ith t he o nboarding o f n ew h ires a nd l ogistics o f a ll s taff m ovements ( e.g. s eating changes, s ecurity c learances, I T/phone s etup a nd t raining m aterials)

Responsible f or d epartmental b udgets r elated t o d iscretionary f unds f or V P a nd D irector i n a ddition to o ffice s upplies a nd g eneral m aintenance o f d epartment o ffice e quipment Department A ssistant/Sales C oordinator, 2 005 – 2 016 Clubs A dministrator, 2 002 – 2 005

Vacation G uide, J anuary 2 002 – 2 005

EDUCATION & T ECHNICAL S KILLS

Ivy T ech C ommunity C ollege o f I ndiana I ndianapolis, c ompleted G raphic C ommunications c oursework Proficient i n M icrosoft O ffice S uite, A dobe A crobat, A dobe I nDesign, O utlook a nd S harePoint AWARDS & C OMMUNITY E NGAGEMENT

● 2014 R ecipient o f t he S pirit o f R CI A ward f or p eer r ecognition o f e xceptional c ontribution

● Recipient o f s everal C ount O n M e! A wards f rom p eers a cross s everal d epartments

● Christel H ouse, V olunteer, 2 012 – 2 017

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