Warehouse manager/computer technician

Computer Technician Retail

Troubleshooting Process Improvement Testing Methodologies Equipment and System Calibration

Quality Assurance Safety Implementation Compliance Management Sales and Marketing

Inventory Control Process Improvement Leadership Customer Relations

Qualifications Profile

Highly analytical, performance-focused, and results-driven professional, offering comprehensive experience in installing, testing, and maintaining equipment and substation systems as well as leading technical development plans toward operational efficiency. Equipped with expertise in the retail industry; complemented with skills in sales management and product marketing. Skilled at determining and resolving issues and reducing occurrences of repetitive incidents. Articulate communicator; fluent in English, French, Arabic, and basic knowledge of German.

Professional Experience

Gregory Packaging Ewing, NJ August 2016-Present

Receiving/Shipping and Inventory Manager

Responsible for all functions and paperwork relating to receiving

operate machinery including baler, compactor, and forklift, scissor lift, AGV (Automated guided vehicles ) in a safe and proper manner

responsible for maintaining cleanliness of receiving area including loading dock and trash areas.

maintain shipping records and handle the paperwork associated with shipping duties

prepare consignments by checking quality and quantity, ensuring that there is no damage

in charge of inventory in the warehouse

Freelance Haddon Township, NJ 2008–Present

Self-employed

Take accountability in upgrading software, repairing computers and issues, troubleshooting, removing viruses, and installing updates for the local clientele.

Wal-Mart Shreveport, LA Oct 2008–Present

Assistant Manager of Hard Line

Zone manager Supervisor of electronics

Merchandise Supervisor of hardware

Sales Associate and customer service

Provide keen supervision to the side perimeter of the building to check pallets pick up and trash and carts for maintenance.

Communicate all notes in the morning through meetings with the Department Managers to add up with the completion of tasks before the noon meeting.

Perform follow-up with the completion of tasks and aided with the price changes while leading the staff.

Collaborate with staff regarding schedules while processing freight to guarantee proper completion of tasks as well as completion of trucks.

Acknowledge all coworker issues by imparting knowledge toward performance improvement.

Document the progress within the day to be submitted to the night manager.

Microgear Shreveport, LA, USA 2008

Independent Contractor Computer Technician

Took charge of repairing, structuring, and troubleshooting desktop stations and installing anti-virus and Windows software on desk stations and laptops.

Held responsibility in setting up and maintaining stations for networking desktops and laptops as well as troubleshooting computers.

Excel Tours Marrakesh, Morocco 2007–2008

Computer Technician

Generated emails and rendered technical support to users regarding the Windows software.

Demonstrated expertise in carrying out new station and software installations.

Company F-Services-Info Marrakesh, Morocco 2006–2008

Computer Technician, Part-Time

Keenly oversaw and provided operational maintenance involving computer network.

BAB ROUAH SARL Marrakesh, Morocco 2003–2006

Computer Technician,

Guaranteed security by cleaning viruses and repairing network and printer issues.

Earlier Positions Held:

Cyberland Sarl Marrakesh, Morocco

Computer Technician,

Fujifilm Marrakech, Morocco

Intern

Le Marrakesh Hotel Marrakech, Morocco

Intern

Other Experience

Ben Hamamouch Agadir, Morocco

Chartered Accountant

Education

Computer System Technology, In progress Dean’s List

Camden County College Blackwood, NJ

General Education Program

Gloucester County College Sewell, NJ

Diploma in Computer Graphics:

Origin Info-School of Computer Graphic Marrakesh, Morocco

Diploma of Computer Science

Scientific School of Computer Science– Marrakesh, Morocco

Certification

Food Safety certificate, Valid Until: Jun 2020

Technical Acumen

Microsoft AX

Microsoft Office Suite

Word, Excel, PowerPoint, and Outllook

Software:

Turbo Pascal and

Hardware:

Switsh and dBase

Adobe Creative Suite:

Photoshop and Dreamweaver

Operating System:

DOS

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