Customer Service Microsoft Office

EBIKEBENA EMIZIBO

Chicago, IL United States +1-857-***-**** ****************@*****.***

EDUCATION & Honors

DePaul University, Chicago, IL

Bachelor of Science in Business June 2017

Major in Accountancy

Minor in Management & Hospitality Leadership

GPA: 3.6/4.0

Relevant Coursework: Advanced Financial Accounting/Reporting, Cost/Managerial Accounting, Auditing, Tax Treatment of Individual and Property, Tax Treatment of Corporation and Partnership

INTERNSHIP AND WORK EXPERIENCE

GreatMoods-Accounting and Finance, Back Office, Online Merchandising Internship

Jul 2017- present

Managing different projects, maintain database, and reporting with excel

Setup products, handle inventory and supplier spreadsheets to ensure accurate order processing system.

Nu Republic; Professional Accounting. Insurance. Lending. Investment firm, Chicago, IL

Tax Preparer January 2017 – March 2017

Prepared individual 1040 income tax returns using Nu Republic tax software.

Constructed marketing messaging in social media, advertising the firm’s tax services resulting in eighteen new clients.

Interviewed clients to obtain the necessary supporting documentation for tax return preparation.

Guided and advised clients in appropriate IRS procedures.

DePaul University, Chicago, IL

Distribution Clerk August 2015 – June 2017

Created and managed reports for clientele information with Microsoft Access to ensure items are delivered appropriately in an efficient manner.

Maintained records of registered mail and postage charges by department to deliver financial reports to the appropriate department.

Dominion Bar, Lagos, Nigeria

Bar Attendant April 2012 – June 2013

Assisted in developing stronger customer relationships by recognizing loyal customers and offering them preferential seating and personalized customer service.

Prepared daily and weekly food and beverage sales reports, identified repeat customers and discussed findings with supervisor.

LEADERSHIP & VOLUTEER EXPERIENCE

DePaul’s African Student Association 2014-2017

Treasurer June 2016 – November 2016

Responsible for the cash disbursement and receipts of the organization’s budget.

Prepared budgeted and actual financial statements using Excel that are presented and reviewed by student organization leadership and DePaul University Student Activities Fee Board.

SKILLS

Language: Fluent in Ijaw, a native Nigerian language

Technical Skills: Proficient in Microsoft Office, including Excel (VLOOKUP, PIVOT TABLE, IF, AND OR FORMULAS, MACROS etc.), Word, Access and PowerPoint

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