Test Cases Testing

Namita Jain ************@*****.*** Phone: 214-***-****

Plano, TX

SUMMARY

Professional experience in I.T. industry experience in diversified fields of the Software Development Life Cycle.

Experienced in system analysis, design and Quality Assurance testing.

Experienced in the different types of testing that include System testing, Integration testing, Functional testing, User Acceptance testing (UAT), Black Box Testing, Web Services Testing, Mock testing, Stress/Load Testing, Manual, and Regression testing with automated testing tools. Experience in Writing Test plans, Use Cases, Test cases, and System design & Requirement analysis.

Experience in Software Testing (Manual and Automation testing) in high paced software development environment using Agile & Waterfall development methodologies.

Strong in developing Test plans, Test cases, Test data, Defect Tracking & Reporting, Ability to perform under deadlines, good individual and team player.

Well versed in variety of testing methodologies and tools in QA field.

Expertise in problem solving and Bug Tracking Reports using Bug tracking Tools.

Extensive knowledge in creating automation scripts using descriptive programming with recording the scripts.

Used QTP/UFT for functional and regression testing of the application to make sure transactions and business processes work as intended and developed VB scripts.

Goal-oriented team player with excellent verbal and written communication skills.

Experienced in POS (point of sale), ecommerce applications, and Web Applications.

Professional Experience:

Senior Testing Engineer Duration: Dec’16 to Present

Amdocs Inc. (DTV Conversion), Richardson, TX.

DirecTV is an American direct broadcast satellite service provider and is a subsidiary of AT&T. Its satellite service, transmits digital satellite television and audio to households in many countries. Its primary competitors are Dish Network and cable television. Subscribers have access to hundreds of channels. Consumers who purchase DirecTV subscribe to various packages of DirecTV programming for which the subscriber pays a monthly fee. Additional monthly fees may include a protection plan, DVR, additional receivers, HD channels, and other premium channel packages. A subscriber also can order pay-per-view and video on demand events and movies. As of Q1 2017, DirecTV U.S. had 21 million subscribers.

Responsible for providing best-in-class testing support for MOCK execution during conversion lifecycle, environment shakeout and end to end testing between OMS, CRM, and Enabler application.

Provide recommendations for issue resolution and testing efficiency.

Fix and support environment related issue and work with Infra, ADBA.

Design and implement Test strategy, Test Plans, Test Scenarios based on Business Requirements/EPIC.

Hold daily meetings with offshore team on Regression and New functional teams. Follow up issues with Development/Prod support/sustainment teams. Bring issues to closure by engaging teams in chat rooms/calls/conferences/meet in person.

Raise flags with testing management on current testing risks and probable mitigation plans. Escalate issues with external teams if required.

Execute testing in a fully integrated production like environment.

Participated in Environmental Issues and supported the development team.

Actively participating in Daily Defect Calls to resolve the defects in efficient and timely manner.

Heavily involved in UAT (User Acceptance testing), functional, regression, application, backend testing.

Using SQL queries to retrieve data from tables and to perform back-end testing.

Testing support with post-implementation issues and fixes.

Involved in requirement analysis, planning, designing, review meetings, test data analysis, test execution, Parec’s handling, EF’s, defects & RCA's.

Prepare daily and weekly status report to track the testing progress.

Used Quality Center to keep track of test scenarios, defects, and emergency Fixes.

Reviewed the requirements for the enhancements.

Environment: HP Quality Center, ALM, DIPAT, SQL Server, TOAD, Linux, Citrix, Splunk 3.3.1, Unix-Putty, CRM, OMS, Windows XP/Vista/98/2007, MS-Access, HTML, XML, Web trax, Parec, APM, Triage.

Senior Testing Engineer Duration: Dec’14 to Jun’16

Amdocs Inc. (AT&T Light-speed Care), Richardson, TX.

Amdocs is a provider of software and services to more than 250 communications, media and entertainment service providers in more than 80 countries. This application aims at effectively managing the telecom services of AT&T. Lightspeed is AT&T’s initiative for providing customer the facility of having Internet Protocol Television (IPTV), High speed internet access (HSIA) and Voice over Internet Protocol (VoIP), all at the same time. AT&T has been expanding its existing fiber footprint to achieve this. Light Speed is AT&T's bundled service through optical fiber cables to commercial and residential consumers.

Development and execution of test plans, test cases to test the integration of Mobility U-verse.

Participated in test case design, planning and execution meetings; provided input and suggestions. Identified proper test data, based on identified test conditions.

Interacted with other related teams (OMS, CRM etc.) for joint planning as necessary.

Created/modified various order conditions (standalone, tiers and various bundles), across various market-environments; for regression as well as new functionalities.

Provided summary reports of system status and detailed reports of any defects/changes identified.

Involved in the regular meetings with Development teams for defect clarification and resolutions plans; and track test cases through development changes.

Performed environment-shakeouts by executing the system end-to-end, in the given environment.

Involved in prepare the Test data to meet the clients Requirements.

Execute test cases and report many critical and major defects during Integrated System Testing (IST) phase.

Performed UAT, Web services testing, Sanity Testing, System Testing, Integrated System Testing, Functional Testing, and Regression testing.

Targeted defects for release based on priority & criticality of the defects.

Involved in quality on time delivery of agreed deliverables.

Proactive identification of issues related to quality and test progress.

Environment: HP Quality Center, ALM, DIPAT, SQL Server, TOAD, Linux, Citrix, Splunk 3.3.1, Unix-Putty, ACS, CRM, OMS, Windows XP/Vista/98/2007, MS-Access, HTML, XML.

Senior Testing Engineer Duration: April ’13 to Nov’14

Client: Amdocs Inc. (Metro PCS), Richardson, TX.

The project is the customer solution for Metro PCS for the vendors like Wal-Mart to order and for the end customers for POS. Amdocs billing system allows service providers to build up a single, affordable charging and billing system that suits their specific needs.

Reviewed the existing test cases and developed new test cases where necessary.

Performed transactions like Ban creation, Subscriber creation, PP change, Payments using ASAP, POS, SOA services and NES Tool.

Performed usages like data, voice, SMS for the BTM accounts.

Verified the above transactions in the backend using SQLs.

Involved in control (Financial) testing.

Validated the amounts like tax and discounts where applicable.

Actively participated in UAT of ASAP portal, POS (point of sale), Web services testing, SOA, E-Commerce testing.

Necessary reports are run each day at end of the day and match with customer charges, adjustments and payments.

Developed & Executed SQL queries to ensure data is entered/updated and as expected from the forms.

Environment: Ensemble, Enabler, HP Quality Center, ALM, TOAD, Citrix, Windows XP, Soap UI, Linux, HTML, Web Services, Unix, NES Tool, ASAP and POS Modules,.

QA Analyst Duration: July ‘11 to Dec ‘12

Client: Orbitz.com, Sunnyvale, CA.

Involved in review meetings to go through missed requirements and defects.

Prioritize the product backlog.

Reviewed the Business Requirement documents with the business and development team to understand the architecture and functionality of the application.

Participated and Initiated Team meetings on a regular basis and involved in active discussion in order to improve the testing quality by better strategies and testing approach.

Managed individual test cycles, reported bugs and worked with analysts and developers to resolve problems.

Involved in the development of test plan and test strategy; performed functional and structural analysis for the same.

Involved in writing and executing test cases based on the requirements.

Performed End-to-End testing of full functionality.

Experienced in using Mercury Quality Center as a defect tracking tool.

Environment: Test Director 8.0, Quality Center 9.2, Agile implementation, SQL Server 2005, Load Runner, Jira, JMeter.

QA Manual Tester Duration : Mar ‘10 to June‘12

Client: FedEx Kinko’s, Dallas, TX.

Reviewed all business functionality requirements, design documents, Use cases, understood the application and created test plans and test cases.

Attended Bi-Weekly Status meetings with Testing, dev and project management teams.

Tracked, Reviewed and Executed Test Cases, logged defects, generated testing status reports and graphs through Quality Center.

Created enhanced automated test scripts for functional and regression tests in QTP.

Used Parameterization to provide varied inputs for scenarios under testing.

Tested application on different browsers and operating systems for Compatibility Testing.

Validated Positive & Negative test on payment method using different Credit cards.

Validated Delivery methods of applications based on functionality using States and Zip Codes.

Environment: Quality Center 9.2, C++, HP-QTP 10.0, Load Runner 9.0, SQL Server.

Member of Technical Staff II Duration: Jan’01 to Jun’03 White Rock Networks, Richardson, TX.

The job involved full spectrum of communications software development from system requirements, analysis, architecture definition, detailed design, implementation using C++, integration and testing using a defined process and methodology.

Designed and developed of the virtual concatenation feature. The feature allows requesting the virtual concatenation of any STS’s or STS3C’s, to create fiber optic transport systems to deliver high-bandwidth services at lower cost, and eliminate the metro area bottleneck.

Member of Scientific Staff Duration: Jan’99 to Dec’‘00 Nortel Networks, Richardson, TX.

Involved in the planning and execution of activities throughout the implementation of the software development life cycle: requirements, analysis, specification development, technical design, coding, testing, documentation, implementation, and post-implementation using Pascal, C, and C++.

Designed and implemented code on the Spectrum Peripheral Module (SPM) on DMS-250 switches.

SPM Echo Canceller Call Control: Responsible for debugging and resolving software problems as well as the design and implementation of new functionality.

Education

Masters in Computer Science (Southern Methodist University, Dallas, TX)

Masters in Science (Banaras Hindu University, India)

Employment Eligibility

US Citizen.

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