Engineer Windows Server

Professional Resume

Juan D. Montiel

Electronic Engineer

*************@*******.***

Orlando, Florida

Cell Phone: 407-***-****

Education

Bachelor Degree in Electronics and Communications Engineering

May, 2011 Universidad Rafael Belloso Chacin – URBE

Maracaibo, Venezuela

Languages

Spanish and English

Certifications

Cisco CCNA voice module at cisco academy network

2016

Cisco CCNA certificate routing and switching (exam 200-120 approved) (cisco ID: csco12776841) August 2015.

Cisco IT essentials I, Cisco academy network Urbe

2011

Cisco CCNA modules 1,2,3,4 Routing and switching v 5.0

2015

Gnu/Linux advance, free software

2013

Final user, free software

2013

Training

LAN installation course in CEDIC (electronic center of advanced studies)

2011 Maracaibo, Venezuela

Professional Summary

Proactive and motived, technology enthusiastic with abilities to work as a team maintaining excellent relationship with an engineering group, willing to learn and accumulate as much experience as possible, investigative attitude for continuous improvement and learning in order to apply all the experience and knowledge to my activities at the workplace to reach the goals more efficiently.

Worked at an IT department in a television network monitoring pc network, making maintenance, installation and reparation of pc and electronic equipment like dc power supply, audio system, video system and RFID technology system used for identification.

Cisco ccna certificate (cisco ID: csco12776841), Knowledge about LAN/WAN networking and pc desktop support, worked with more than 30 users, with knowledge in antivirus installation, diagnosing and solving software and hardware problem, system operative and software actualization, Windows server 2008 r2 and Windows server 2012 (active directory, dhcp y dns), hard drive backups, knowledge about VoIP technology ( Call manager express )

knowledge with window operative systems, Linux Ubuntu, Microsoft office( word, excel, powerpoint)

Worked as a field engineer at pdvsa s.a providing IT solutions.

Working as support engineer at Hardware Store.

Work Experience

2010 - 2011

Global TV canal 65. Maracaibo, Venezuela

Position: Internship Engineering Department

Responsibilities:

Monitoring computer LAN network, formatting, operating system upgrades, changes and maintenance of hardware and software of computer equipment.

Participation in live broadcasts of the channel as an assistant cameraman and the installation and removal of the cameras recording.

Troubleshooting and configuration of personal identification system RFID (radio frequency ID cards).

General maintenance and repair of facilities and electronics equipment as well as design of existing LAN in digital form under a network design software DIA.

Volunteer Community works

San Alfonzo Elementary School, Maracaibo, Venezuela

Position: IT Technician

Responsibilities:

Work in a team in order to install a LAN/WLAN network at the San Alfonso Elementary school, for a computer lab of 50 computers as well as the maintenance and updating of hardware, software and operating system.

2012-2013

PDVSA, Maracaibo, Venezuela

Position: Support Electronic Engineer

Project: SISCCOMBF PDVSA (electronic system for control and automatization of gas on vehicles)

Responsibilities:

Work in a team of it support technicians assuming the role of the team leader

Monitoring computer lan network on the different locations of the project

Solution on-site of problems of technological nature (formatting, software update, crimp network cables, software and pc hardware, printers, antivirus)

Configuration and installation of telecommunication equipment (routers, wireless access point, ubiquities equipment, switch, antennas) necessary for the wireless connection of the project

Costumer service with public in general and companies

Management inventory of the different electronics equipment

2014-2015

Iron Wolter La Guardia s.a. Maracaibo, Venezuela

Position: Support Electronic Engineer/system admin

Responsibilities:

Configuration and installation of electronic equipment (computers, routers, switches, network printer)

Servers configuration of active directory on windows server 2008 r2

LAN network monitoring, dhcp configuration, antivirus installation and updates.

Formatting pc, backup hard drives, installing windows 7 and 8.1,

Resolving problem on-site of technological nature like issues with laser printer (Kyocera and hp models), computers, routers, windows issues (windows 7, 8.1, server 2008r2),

2015-2016

PDVSA, Maracaibo, Venezuela

Positions: Support Electronic Engineer

Responsibilities:

Making inventories of electronic equipment, supplies and accessories (computers, laptops, printers, monitors, laptop bags) including different kind of telecom material project’s like communication racks, antennas, VoIP phones, utp cables.

Administrate entries and exit of equipment to other departments with previous request by ticket software

Computer and laptops repairs, warehouse managements.

2017 (current job)

Valencia college Orlando, Florida

Position: Technology support specialist

Responsibilities:

Working under a ticketing system (Zendesk) at the IT department, helping staff and students resolving technological issues (repairing and troubleshooting computer, A/V equipment, projectors, laptops) in the campus

Imaging computer and laptop, doing inventories, moving and installing computer between offices.

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