Customer Service Accounts Payable

PROFESSIONAL SUMMARY

SKILLS

WORK HISTORY

DERICKA JOHNSON

***** **** ******, *********, ** 93534

C: 818-***-**** ****************@*****.***

Self-motivated Accounts Payable Administrator offering a strong work ethic and determination to complete tasks in a timely manner. Accurate and detail-oriented with extensive bookkeeping and clerical knowledge.

Accounts payable specialist

Invoice coding familiarity

Advanced computer proficiency (both PC and

Mac)

Strong in MS Access and Excel

Superior attention to detail

Highly dependable

Excellent attention to detail

Account reconciliation

Exceptional organization

ARVATO DIGITAL SERVICES LLC

Customer Service Representative Customer Service Valencia, CA November 2012 - May 2013 Effectively managed a high-volume of inbound and outbound customer calls. Gathered and verified all required customer information for tracking purposes. Accurately documented, researched and resolved customer service issues. Prepared reports and communication for senior management and clients. Resolved service, pricing and technical problems for customers by asking clear and specific questions. ARVATO DIGITAL SERVICES LLC

Accounts Payable Administrator Valencia, CA July 2014 - Current Researched and resolved accounts payable discrepancies. Reconciled discrepancies between accounts receivable general ledger account and accounts receivable trial balance account.

Composed effective accounting reports summarizing accounts payable data. Validated W8 & W9 tax forms.

Issued check payments.

Responded to vendor inquiries in regard to payments or qualifications to receive payments. Bank reconciliation.

EDUCATION

ACCOMPLISHMENTS

HIGH SCHOOL DIPLOMA

John F. Kennedy High School

Granada Hills, 2007

Arvato Circle of Excellence Recipient (2014)

Received Bravo! Arvato Employee Appreciation Award in 2016.

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