David W. Mullen
https://www.linkedin.com/in/davidwmullen/ *******@*****.***
Logistics & Transportation Manager
Top Performing Leader With Extensive Experience and a Drive to Succeed
Innovative logistics and transportation manager with extensive experience taking charge of large facilities and guiding them toward improved operations and supply chain results. Capable of identifying flawed systems, performing root cause analysis, and providing process improvements which streamline production. Track record of reducing costs, speeding up project delivery, and increasing profitability by enhancing operations, building effective partnerships, and negotiating better deals.
Supply Chain Optimization
Warehouse & Distribution Management
Inventory Oversight
Project Management
Client Relations
KPI Tracking
Strategic Business Planning
Team Leadership & Development
Problem Solving
3PL Negotiation
Capital Improvement Planning
Port Operations
PROFESSIONAL EXPERIENCE
Crossroads Services Group, Ardmore, OK
Facility Manager
2015 - Present
Direct warehousing, human resources, and customer service initiatives for 1.4 million square foot big box retail facility with a focus on meeting organizational objectives, minimizing employee turnover, and maximizing profitability. Guide warehousing for two Fortune 100 companies, streamlining supply chains and operations as necessary. Lead rate negotiations, daily HR tasks, and consistent relationship building among diverse customers.
Turned around two struggling startups, improving profit margin by 30% through implementation of daily KPIs and enhancing scheduling while negotiating higher rates from customers.
Improved facility CPH by 85% through process engineering and continuous improvement documentation.
Created new employee incentives and better load payout structure, resulting in increased morale while keeping business profitable.
Enhanced reporting process/structure, not only improving recording but making reporting to upper level management easier.
Train and mentor new associates to speed up onboarding, creating new program eventually rolled out company wide.
Wrote company standard operating procedure for documentation as well as established formal succession planning in facility which has served as model for other business units.
St. George Logistics, Savannah, GA
Facility Manager
2014 - 2015
Led warehousing and transportation activities for 106,000 square foot multi-customer 3PL facility with a focus on meeting and exceeding measurable goals related to clients including Bed Bath and Beyond, Macy’s, Nordstrom’s, Stein Mart, and Hudson Bay. Ran full service United States Customs bonded Container Freight Station. Managed all aspects of warehouse operations including scheduling, daily production, budgeting/P&L, rate negotiations and HR administration.
Improved facility CPH by 60% through establishment of technology upgrades and continuous improvement initiatives.
Strengthened partnerships with key strategic organizations including customers and Georgia Ports Authority.
Performance Team Freight Systems, Charleston, SC
Senior Operations Manager
2012 - 2014
Oversaw warehousing, transportation, and port operations for two facilities with combined 325,000 square feet and serving multiple customers. Administered DOT programs for fleet of thirty owner-operators as well as managed relationships with stakeholders including South Carolina Ports Authority. Ensured weekly invoicing was properly processed.
Oversaw regional drayage business operations for diverse clients doing business in North Carolina, South Carolina, Georgia, Tennessee, Alabama and Florida.
Turned around failing operation within six months, achieving 20% profit margin by restructuring contract pricing and improving labor utilization.
Improved transportation operations by implementing fully scaled transportation management system which increased ability to track trailers and streamlined dispatching.
Developed and implemented tracking system which identified upcoming last free day, resulting in better container turn times.
Schneider Logistics, Savannah, GA
Warehouse Operations Supervisor
2010 - 2012
Administered daily operation of crossdock warehouse facilities focused on import of good for large, multinational retailers, eventually taking charge of storage warehouse specialized in export for global household appliance company. Maintained perfect Safety and Compliance record while also ensuring operations of heavy equipment on site. Key contributor to hiring, onboarding, and firing as well as training and coaching.
Coordinated dispatching and slotting for 310 slot yard serving 152 doors around the clock during peak season as well as trailer moves between nine jockey truck drivers at 80 door facility with two overflows and two off site drop yards.
Multitasked four different retailer accounts.
Ensured perfect inventory record for 2011 budgetary year as well as missing a single export booking.
Educated customers regarding unit sales by designing loading diagrams.
Reduced damage claims by over 60% throughout clients' supply chains by touring manufacturing facilities throughout North and South America and forging better working partnerships.
HDS Retail North America, New York, NY
Terminal Manager
2007 - 2010
Managed 80 personnel in wide range of tasks including retail operations, cash room, and off site distribution for four Relay newsstand stores in John F. Kennedy Airport as well as eight stores and an off-site warehouse in Newark Liberty International.
Exceeded yearly gross margin, on average, by 25% in EWR Airport.
Forged positive business relationships with related stakeholders, including Delta Airline's in-house marketing, air operations, and retail tenant overseer, resulting in 48% retail sales increase.
Key contributor to record setting profitability from JFK International operations with annual sales of $8.1 million and profits of $2.3 million.
Given SIDA clearance by US Department of Homeland Security.
Additional positions include Operations Director for East Coast Jazz DBC and Store Manager for CVS Pharmacy.
EDUCATION & CREDENTIALS
Associates Degree in Logistics & Transportation Management Trident Technical College, Charleston, SC