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Customer Service Sales

Location:
Round Rock, TX, 78665
Posted:
October 01, 2017

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Resume:

Michael Vaughn

Round Rock, TX *****

**.********@*****.***

512-***-****

Personable Customer Service Associate dedicated to providing the highest level of customer service. Outgoing, and efficient with the capacity to multi-task.

High-achieving Sales Associate offering an extensive background in customer service, sales, client relations and merchandising. Self-directed and self-motivated team player who also works well independently. Authorized to work in the US for any employer

Work Experience

Call Center Representative

Sears - Round Rock, TX

December 2015 to Present

• Answer customer calls and inquiries.

• Manage and resolve customer complaints.

• Provide customers with product and service information. Call Center Representative

Renewel By Anderson - Austin, TX

August 2016 to November 2016

Inbound/Outbound call center help set up consultations or maybe help a customer with there window project including questions and product description

General Laborer

Parrish Cabinet Company - Round Rock, TX

November 2014 to August 2016

• Dock Loader/Unloader

• Load and Unload product/supplies from delivery vehicles.

• Maintain a clean environment, organize products, and appropriately disposes of trash.

• Apply labels to correct location on freights/pallets/merchandise as needed. Sales Associate

BergHOFF International - Austin, TX

May 2016 to July 2016

To sale the companies merchandise in front of a crowd pay off commission to make sure everything was detailed correctly for evertone to understand

Dishwasher

Green Mesquite Restaurant - Round Rock, TX

January 2015 to March 2016

• Clean and prepare various foods for cooking and serving.

• Wash dishes, glassware, flatware, pots and/or pans.

• Maintain kitchen work areas, equipment and utensils in clean and orderly condition. Call Center Representative

Interaction - Austin, TX

June 2015 to January 2016

Call Center

• Answer customer calls and inquiries.

• Manage and resolve customer complaints.

• Complete call logs.

Cook

IHOP - Pflugerville, TX

March 2015 to June 2015

• Prepared menu items according to IHOP's recipes.

• Maintained product presentations, product quality and cook time standards.

• Completed all assigned prep work.

• Practiced sanitary and safe food handling at all times.

• Managed assigned daily and weekly cleaning projects. Sales Associate

Foot Locker - Matteson, IL

March 2012 to November 2014

assisting customers with any product to organize all shelves, and answering questions about company policies, merchandise, and services.

Kitchen Staff

Chuck E. Cheese - Park Forest, IL

February 2011 to October 2013

To prepare all meals and pizza from scratch, to make sure all work areas were cleaned and prepared for the next day. Bag and make sure all frozen food was in the right temperature Sales/Mover

Sam-I-Am - Chicago, IL

February 2010 to July 2013

Help customers with a smile to try and find the furniture for there home. When ready would lift, wrap and put the furniture on the truck for delivery

Education

High School Diploma in General Studies

Rich East School Park Forest - Park Forest, IL

May 2012

Business Management

Austin Community College District - Austin, TX

2016



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