Manager Technician

Jon D. Privett

***** *** ******** **. *** Antonio, TX 78254 (h) 210-***-**** (c) 619-***-**** *************@*****.***

Objective

I am seeking a position in the IT industry.

Skills

Operating Systems: Experienced in installation, operation and troubleshooting of Windows 95/98, NT 4.0, 2000, XP, Vista, and 7. Mac OS 7 through 9 and OS X.

Software Programs: Familiar with Microsoft Office Suite, Publisher, FrontPage, Dream Weaver, Corel Draw, HTML, Norton, McAfee, NOD32, Kaspersky and more.

Computer Systems: Extensive knowledge and hands-on experience with IBM and compatibles, Macintosh, PS/2, desktops and laptops.

Education

DataTech San Diego, San Diego, California

Completed: Certified Computer Support Technician resulting in A+ Certification

Completion Date: September 2001

Work Experience

SACU / Credit Human Federal Credit Union

PC Specialist

3/28/2016 - Present

oPerformed PC Refresh for San Antonio Federal Credit Union

oImaging desktops and laptops using SCCM, loading software and backing up profiles

oDeploying PC's to users and configuring software for users

oWorked tickets through ServicePro ticketing system

Consultis of San Antonio, Inc.

Computer Technician

02/1/2015 - 5/29/2015 10/13/2015 - 3/25/2016

oPerformed PC Refresh for San Antonio Federal Credit Union

oImaging desktops and laptops, loading software and backing up profiles

oDeploying PC's to users and configuring software for users

Apex Systems, Inc.

Computer Technician

06/1/2015 - 08/14/2015

oPerformed Windows XP to Windows 7 migration for Carlson Wagonlit Travel

oImaging desktops and laptops, loading software and backing up profiles

oDeploying PC's to users and configuring software for users

oInventory and upgrading of PC's hardware

oSetting up Thin Clients (Wyse) and shipping

Experis IT, San Antonio, Texas

Computer Technician

03/31/2014 - 12/23/14

oPerformed Windows XP to Windows 7 migration for the City of San Antonio.

oReimaging desktops, laptops, PC's and Mac's.

oTaking care of trouble tickets through Remady ticketing system

Freelance Computer Technician, Spring Valley, California

Computer Technician

12/2011 - 04/2014

oPerformed data recovery, installation, troubleshooting, upgrades, repairs of PC's and Mac's.

Laptops Plus, San Diego, California

Computer Support Technician and Manager

06/2003 - 12/2011

oPerformed data recovery, installation, troubleshooting, upgrades, repairs of PC's and Mac's.

oRunning and maintaining daily operations of store.

Reference

Joseph A. Molina

GIS City Infrastructure Supervisor

City of San Antonio

******.******@**********.*** Phone 210-***-****

Ronald W. Kluver, Jr.

IT Manager, Client Services

Information Technology Services Department

City of San Antonio

515 S. Frio

San Antonio, Texas 78207

******.******@**********.*** Phone (210) 207- 8920

John B. Wolters

Assistant Capital Programs Manager

Transportation & Capital Improvements Department

City of San Antonio

****.*******@**********.*** Phone (210) 207- 6084

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