Information Technology Network

Mobile Phone: 201-***-**** Email: *************@*******.***

EXECUTIVE SUMMARY

Proven leader and accomplished Director of Network Engineering departments consisting of both onshore/ offshore engineers supporting nationwide multiple lines of business with over 100 locations and 30,000 employees. Results oriented professional with demonstrative ability to implement standards, procedures

and processes to improve business functionality for fortune 500 companies.

AREAS OF EXPERTISE

Strategy and Planning and Enablement IT Security Voice Platform and Data Network Oversight Process Optimization Cost Control Conflict Resolution Installation and Troubleshooting Change Management Risk Assessment Project Accountability Emergency/Disaster Recovery Relationship Building Vendor Negotiations & Supervision Team Building and Direction Support Program and Project Management Q&A Measures Mentoring and Coaching Budget Management

EXPERIENCE

Director of Network Services, Express Scripts Holding Company, 2007 – Present

Develop, evaluate and implement information technology strategies, plan and prioritize for a comprehensive information technology program.

Oversee the activities that involve design/build/support of ACI in both Network Centric and Application Centric mode.

Direct the migration of 8 remote data centers scaled down to 2 co-locations; implementing the FabricPath design for layer 2 connectivity

Experience leading teams of engineers on large scale network deployment projects.

Work closely with decision makers and peers to identify, recommend and direct IT solutions that align with business objectives and enhance operations.

Provide overall IT governance for the organization; oversee all daily activities of telecommunications, network operation groups, supervise 12 direct reports, teams of vendors, instrumental in the design and establishment of complete infrastructures.

Supervise IT staff; hiring process, work allocation, scheduling, training, professional development, performance evaluation and corrective action.

Manage ongoing continuous improvements in infrastructure and related processes to lower costs of operations and improve stakeholder satisfaction.

Manage the integration of network infrastructure throughout merger/acquisition period.

Advise management team of long-range and short-range information system plans & budgets by evaluating emerging advances in the IT environment and tailoring those technologies to company needs.

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Identify saving opportunities to improve service and reduce overall budget expenditures.

Manage operations of mission critical systems and technology partners to resolve technical problems, ensure stability and maintain availability at the agreed upon SLA.

Perform debugging of applications, development of testing activities, and document requirements and procedures Manage a mix of long term projects, short term service requests, and daily emergencies, with a high degree of flexibility and effective delegation.

Team Lead of Network Services Medco Health Solutions – Franklin Lakes, NJ 2005 – 2007

Plan, direct and manage the daily operations of the Network Services department.

Led and guided team of support personnel responsible for troubleshooting IT issues.

Created/managed operational processes & worked effectively with staff in the coordination of IT projects

Recommended appropriate maintenance strategies to ensure uninterrupted systems usage, proper backup and recovery.

Maintained working relationship with vendors and third party providers, managed contracts and assessed periodic cost management strategies.

Ensured maximum issue resolutions in minimum time.

Managed and negotiated IT contracts to meet corporate goals and budgets.

Sr. Network Engineer/Tech Specialist Medco Health Solutions – Franklin Lakes, NJ 1995 – 2005

Design, configure, install and manage enterprise infrastructure.

Key role in replacing SNA network with IP based LAN/WAN infrastructure at remote facilities. Project included testing shared hubs & routers in a lab environment, designating hardware & configuration.

Created and documented network topology diagrams as needed utilizing Visio.

Provided day-to-day WAN/LAN engineering support.

Designed, tested, and implemented new NJ office housing 2500 employees.

Designed, tested and implemented network infrastructure to support automate pharmacy.

Replaced Token Ring with an Ethernet solution for servers in data center.

Built data center internet infrastructure.

Created and documented detailed troubleshooting techniques for operations.

Documented standard operation procedure for offshore L1 and L2 teams. Introduced and standardized engineering documentation for network changes.

Instituted standardized network diagram & documentation templates for remote sites.

Assisted in defining network deficiencies; routing, switching, security, load balancing.

Lead advisor on MPLS connectivity design and rollout projects.

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TECHNICAL SUMMARY

Protocols / Technologies:

TCP/IP, UDP, HDLC, BGP, RIP, OSPF, EIGRP, DNS, DHCP, ARP, Telnet, SSH, OSPF, EIGRP, WAN Optimizers, Wireshark, WAN/LAN, 802.11a/b/g/n, L2/L3 Switching, STP, VLANs, VTP, RSTP, Ether Channel, VPC, HSRP, Port-Security, PCI audit compliance, Unicast/Multicast,802.1X, ISE, SIP, H.323, DevOps Framework, Multicast, VoIP, FabricPath, SDN, VXLAN, VRFs, VDCs, Visio

Hardware:

Cisco Routers: ISRs (38xx, 28xx, 39xx, 29xx) ASRs: (1xxx, 9xxxx), 72xx’s

Cisco Switches: Nexus: (22xx, 5xxx,6xxx, 7xxx)

Wireless: LAN Controllers (55xx, 44xx), Access Points,

Cisco WAAS/WAE (512, 612, 8540, 7340, 694)

Network Sniffers, Cisco Telepresence/Video Conferencing, Cisco Voice: Unified Communications Manager (8.5.1), Cisco Unity Connect, AS5400, Analog Voice Gateways, Digital Voice Gateways

Cisco Firewalls: (FWSM, 5505,5510)

Platforms:

Avaya, Nortel, Cisco Telephony

EDUCATION AND TRAINING

Cisco Networkers/Live Attendee

Global Knowledge: Advance BGP, Switching & Routing, Cisco Internetworking Troubleshooting, Network Operations Courses

Grumman Institute of Technology, 1981

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