Manager Service
Resume:
EDWARD GUEL
Highland, Indiana 46322
HOME 219-***-****
CELL 219-***-****
D.O.B. 07/21/64
Bobb Auto Group
Cedar Lake, IN 46303
Responsibilities included managing parts personal, inventory, warranty part returns, parts return, stock and daily orders. Waited on technicians, walkup customers and answered phones. Notified customers on arrival of special order parts. Assisted service department with customers when needed. Reason for leaving, company cut backs.
05/11/2016 – 3/10/2017
Mancari’s Chrysler Dodge Jeep
4630 West 95th Street
Oak Lawn, IL 60453
Parts Advisor responsibilities’ include waiting on technicians, walkup customers answering phones and notifying customers on arrival of special order parts. Moved on to more challenging opportunity
04/15/2013-02/26/16
Napleton’s River Oaks Chrysler
17225 Torrence Avenue
Lansing, IL 60438
Service Advisor 4/13–10/13. Responsibilities’ included waiting on customers, answering calls, submitting Warranty Claims
Parts Advisor 10/13–Current. Responsibilities’ include waiting on technicians, walkup customers answering phones and notifying customers on arrival of special order parts. Handle inventory. Reason for leaving, company cutbacks.
01/01/2008-03/26/2013
Center Garage n/k/a Bobb Auto Group
11009 W 133rd Avenue
Cedar Lake, IN 46303
Owner: John Schutz
Appointed Parts Manager 07/21/2011
Responsibilities included parts personal, inventory, warranty part returns, parts return, stock & daily orders. Submitted end of the month reports.
Employed as parts advisor from 01/02/2008 to 07/20/2011
Waited on technicians, walkup customers & answered phones. Notify customers on arrival of special order parts. Assisted service department with customers at service counter when necessary. Reason for leaving new ownership going in different direction.
09/01/2005-12/20/2007
Kennedy Auto Service
7308 Kennedy Avenue
Hammond, IN 46323
Store Owner: Bill Roberts
Worked counter, scheduling appointments, writing up service, handing out work to technicians, ordering parts from various vendors and answering phones. Left because difference of opinion.
11/01/2004-08/23/2005
Neal’s Dodge
7115 Calumet Avenue
Hammond, IN 46324
Store Owner: Gary McGinty
Parts and Service Manger. Responsibilities for Service included, answering phones, scheduling appointments, handing out work to technicians, submitting Warranty, worked with Contract Companies, submitted payroll, end of the month paperwork and called customers. Responsibilities for Parts included, overseeing Parts employees and Porters, stocked and ordered parts, answered Parts calls, waiting on customers and end of the month paperwork. Worked both Parts and Service counter many times. Reason for leaving, difference of opinion.
08/09/04-10/30/2004
Kennedy Auto Service
7308 Kennedy Avenue
Hammond, IN 46323
Store Owner: Bill Roberts
Worked counter, scheduling appointments, wrote up service, order parts from various vendors and answering phones. Moved on to more challenging opportunity.
11/30/2002-07/26/2004
Nielsen Nissan
118 E. 1100 N. (Hwy 49)
Chesterton, IN 46304
Service Manager: Mike Way
Sales Manager: Carl Nowlin
Worked as Parts Manager, responsibilities included looking up and ordering parts for technicians and walk in customers, Warranty, Annual and 60 day parts returns and handling the end of the month paperwork. Also worked service counter twice a month, writing up service appointments, answering phones making service appointments and calling customers. Reason for leaving, changes within the dealership.
09/09/2002-11/29/2002
Richardson Suzuki
9110 Indianapolis Blvd.
Highland, IN 46322
Service Manager: Jay Norman
Worked service and parts counter, writing up customers service, looking up parts for repairs and answering phones. Moved on to more challenging opportunity.
10/1993-08/31/2002
Thomas Dodge of Highland
9604 Indianapolis Blvd.
Highland, IN 46322
Service Manager: Pete Fisher
Parts Manager: Greg Majersky
Worked parts counter for 8 years, answering phones, stocking and ordering parts. Worked as Service Advisor, writing up customer services and contacting contract companies from 3/2002 to 8/31/2002, let go for reasons unknown.
03/1993-10/1993
Commercial Auto and Trucks
9201 US 20
Gary, IN 46403
Manager: Chris Edwards
Worked parts counter, answered phones and stocked parts. Moved on to more challenging opportunity
02/1990-03/1993
Kerr-Nielsen Buick
9301 US 20
Gary, IN 46403
Parts Manager: Bob Bishop
Stocked, delivered and looked up parts. Moved on to more challenging opportunity
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