Sales Microsoft Office
Resume:
Famakinwa Oluwakemi Mary
**, *********** ******, ***** *****, ota, ogun
*************@*****.***
Tel:070********
KEY COMPETENCE
Trustworthy and hardworking individual, looking to broaden her horizons in the banking industry.
Self motivated with strong organization and communication skills.
Adaptable, resourceful and enthusiastic.
A strong communicator with excellent interpersonal skills and a strong team player.
WORK EXPERIENCE
Banking services officer (Oct 2011-present)
Firstbank limited
Working as part of a team and supporting the office manager.
Key duties were:
Handling customers' enquiries professionally in line with stated service level agreements.
Responding to complaints in a timely and courteous manner
Precessing of cheques and cash deposits from customers
Account opening
Coordinate all sales activities and cross-sell e-products to both new and existing customers.
Keep in touch with customers in order to obtain a constructive feedback and recommendations on the bank's services that can be improved.
EDUCATION
Bachelor of science (B.sc) (Sep 2011-Oct 2016)
University of lagos, Akoka
B.sc public administration
Second class upper
Ordinary National DIploma (OND) (Jun 2008-jul 2010)
Federal polytechnic, Ilaro, ogun state
OND in business studies
Upper credit
Skills
Ability to communicate effectively with a wide range of customers
Proven aptitude for dealing with customers' complaints
Extensive knowledge of Microsoft office, excel
Experience of working in a busy environment
Experience of dealing with customers face to face
Fully aware of the importance of data security and relevant legislation
Prospecting for sales leads
Able to identify and act upon potential sales opportunities.
References
Olusegun-Iroko, Omolola
Banking officer
Keystone bank limited
Alalade Adeoye
Civil engineer
Contact this candidate